Applied KB not helpful

[Hans Manhave]

I need to know how to re-index a single file in TAM from a DOS prompt ( TAM 10.8 ).  I know it can be done from a DOS prompt, but I forgot how.  So I sign onto the KB (very elaborate).  My password doesn't follow guidelines, it said, so I have to reset it.  It followed them just fine but Applied doesn't know how to say that the password expired.  Finally get to typing in a question.  It prefills and shows a count of the available items.  Good.  The items show up, but none of the relate to the question.  Maybe #64, but #1 through 10 all appear to be something else.  This is not AI. 

Still have the question.  Maybe someone here can tell me?

[Hans Manhave]

Figured it out.   Comment about KB still stands though. 

[DebAmstutz]

Would Applied actually put those directions in the KB? 

And I agree that the KB is not real helpful a lot of times.

[Jan Regnier]

Totally agree about KB....sucks...I can SELDOM find the help I am looking for.  The OLD KB was just fine - and useful.

[Charlie Charbonneau]

too late now, but here's an old copy I keep handy...

[Alice Mooney]

and the wiki here has that article number for reference 

[Toni Forte]

too late now, but here's an old copy I keep handy...

I have always kept a copy of this doc hanging in my cubicle, very handy in deed