Applied KB not helpful

Started by Hans Manhave, February 17, 2015, 11:24:17 AM

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Hans Manhave

I need to know how to re-index a single file in TAM from a DOS prompt ( TAM 10.8 ).  I know it can be done from a DOS prompt, but I forgot how.  So I sign onto the KB (very elaborate).  My password doesn't follow guidelines, it said, so I have to reset it.  It followed them just fine but Applied doesn't know how to say that the password expired.  Finally get to typing in a question.  It prefills and shows a count of the available items.  Good.  The items show up, but none of the relate to the question.  Maybe #64, but #1 through 10 all appear to be something else.  This is not AI. 

Still have the question.  Maybe someone here can tell me?
Fantasy is more important than knowledge, because knowledge has its boundaries - Albert Einstein

Hans Manhave

Figured it out.   Comment about KB still stands though.  :)
Fantasy is more important than knowledge, because knowledge has its boundaries - Albert Einstein

DebAmstutz

Would Applied actually put those directions in the KB? 

And I agree that the KB is not real helpful a lot of times.
Deb Amstutz
Missing TAM 5 days a week

Jan Regnier

Totally agree about KB....sucks...I can SELDOM find the help I am looking for.  The OLD KB was just fine - and useful.
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Charlie Charbonneau

too late now, but here's an old copy I keep handy...
Charlie Charbonneau
GBMB Insurance
San Antonio TX.

EPIC 2022, CSR24, Windows 2012 Hyper-V & 2016, Win10/11 Pro Stations, Sophos Anti-Virus.
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Alice Mooney

#5
and the wiki here has that article number for reference  ;)
Epic 2023 R2 Online
1000+ users

Toni Forte

Quote from: Charlie Charbonneau on February 17, 2015, 12:38:02 PM
too late now, but here's an old copy I keep handy...

I have always kept a copy of this doc hanging in my cubicle, very handy in deed  8)
Toni Forte
Systems Administrator
Cline Wood, a Marsh & McLennan Agency LLC company
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