TAM "Unexpected Error" when trying to open Homebase

[Andrew Carrick]

One user here has had this twice in a row. They click on Homebase icon to open up TAM and get the error. I can fix it with ASUPDATE /rr but is there a permanent fix? Anybody seen this before?

[Jeff Zylstra]

Perhaps a good cleaning of temp files and a reboot might help.  Anything in the Windows - System error logs?

[Mark]

Or, have you tried deleting (or just renaming just in case) the users C:\wintam folder and then running asupdate /rr?

[Mark]

Also check environment variables (just "path") and make sure there are not too many and.or that it matches another stations exactly.

[Hans Manhave]

Also check environment variables (just "path") and make sure there are not too many and.or that it matches another stations exactly.

I am naming 'path' as one of the most helpful hints for 2012.

[Billy Welsh]

See http://appliedusers.ca/forums/index.php/topic,3280.0.html and http://appliedusers.ca/forums/index.php/topic,2173.0.html

[GeorgeW]

The knowledgebase says that itunes or adaware can cause this issue

[Andrew Carrick]

Thanks for the suggestions. Paths seem fine, no itunes, machine gets rebooted regularly and seems clean. Will see what happens tomorrow.

[Lance Bateman]

Andrew - the suggestion regarding cleaning up temp files is one that has helped me in the past.

The other was I had someone somehow get the link from their icon to the wrong drive.

[Andrew Carrick]

Ran disk clean-up and deleted .tmp files and also recreated desktop link and she's now purring like a kitten - that could be the PC fan of course - so thanks Lance and all those who offered tips.