Just learned from Applied support about problem with filtering activities 10.x

Started by Cale Stultz, October 11, 2010, 10:44:04 AM

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Cale Stultz

We had been having a problem with some activities with a particular code not appearing when using a filter.  Applied support says they are aware of this problem occuring in the 10 series for some agencies.  The tech I spoke with said that she had entered a PMR for the problem.

The problem seems to happen in these activity codes: EVID, AUID, CANC and BIND.  If you select a policy and filter on one of these codes, not all activities may appear in the resulting list.  The work around is to not select a policy.  All activites with one of these codes do appear when no policy is selected.
Cale Stultz
White Insurance Agency
Black Mountain NC
25 users; 2003 server; Vista business; Fax@vantage 7.2; TAM 10.4

DebAmstutz

Deb Amstutz
Missing TAM 5 days a week