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#1
Hardware / Re: Printer should I consider?
Last post by Hans Manhave - May 15, 2025, 04:16:02 PM
The amazing thing is that we ran the next print batch through our Ricoh C6000 without problems.  I requested to purchase 100 or more page samples from another supplier but they only sent me three pages.  There was no test possible with that few pages because the problem appears to occur if we print a larger volume.  Single or a couple printed don't have a problem.  Always something new.  As more and more people go to ACH, away from postal delays and thievery, the future may look different.  It will be interesting to see if software changes will accommodate the ACH feature automatically.
#2
Hardware / Re: Printer should I consider?
Last post by Jim Jensen - May 12, 2025, 09:15:30 AM
I get checks from Multi Printing Solutions (or whatever their current name is, which was similar) and I have never had problem with the toner staying stuck to it. We use HP printers, but I can't imagine Canon would be any different.
#3
Hardware / Re: Printer should I consider?
Last post by Billy Welsh - April 29, 2025, 09:54:24 AM
Given that you are not seeing the issue with other papers, I would definitely at least look at other check stock.  Canon is a reputable printer brand.

You could probably get samples from other potential check stock providers, and run those through the printer to see how they perform compared to the problem check stock.

A pain, I know, but so would be replacing 4 Canon printers.
#4
Hardware / Printer should I consider?
Last post by Hans Manhave - April 16, 2025, 04:00:33 PM
I have four Canon MF455dw installed.  Standard as they come.  Laser, only using Canon brand toner (never clone refills).

Recently we found that there is a problem with the toner adhering to the check stock.  It can be easily rubbed of or flake of.

I blame the check stock because if I print 200 pages of plain paper, there is no problem.  However, there was no problem over the months of using the first 350 checks.  Of course, we don't have those checks anymore to inspect them if they are the same paper etc.  Our other two accounts with check stock from the same supplier appear to feel differently.  We print less than 10 checks per month of those and so cannot really tell anything from that.  Current provider states that there is no problem with their check stock.

Would one use an inkjet instead?  The above Canons don't appear to have serviceable fusers.

Order new stock from a different supplier?

Suggestions, please?
#5
Helpline / Re: Crowdstrike anyone?
Last post by DebAmstutz - July 24, 2024, 03:03:51 PM
One of our owners' flight schedule was affected.  He was in California and his flight back to Indiana was cancelled due to the Crowdstrike mess.  He did make it back, though, just a lot later than planned.
#6
Helpline / Re: Crowdstrike anyone?
Last post by Tom Fisher - July 19, 2024, 11:49:03 PM
Jim wins the day :)
#7
Helpline / Re: Crowdstrike anyone?
Last post by Jim Jensen - July 19, 2024, 09:01:54 PM
TAM on LAN was perfectly fine!
#8
Helpline / Re: Crowdstrike anyone?
Last post by Charlie Charbonneau - July 19, 2024, 02:31:13 PM
No love here. Still getting no server contact errors.
#9
Helpline / Re: Crowdstrike anyone?
Last post by Joshua Conner - July 19, 2024, 01:34:42 PM
We are getting back to normal now most people are in.
#10
Helpline / Re: Crowdstrike anyone?
Last post by DebAmstutz - July 19, 2024, 01:06:13 PM
ouch!