Loading TAM on a PC

[Andrew Carrick]

We've had a couple of new users recently where their Attachments (Unrouted) folder has not automatically created. Is this part of the ASUPDATE process anybody know?

[Hans Manhave]

I don't believe it is.  It depends where it is, I guess.  If it is part of the whole TAM drive, default setup, then it should be there, but if you have it located as your own designated location, I think you have to do map it yourself.

[Gene Foraker]

It is at the top of the home page under tools, system setup.   Then map a logical drive on each workstation to that location.

[Andrew Carrick]

You're quite right, but what I don't understand is that when we've created new users (active directory profile) previously this folder had automatically been created too, and now it's not being.

[Jeff Zylstra]

I run the drive mapping from a script which is executed from the logon.cmd at user login, and I assume you are doing the same.  If you just run the logon script from a command prompt and turn the echo on, there should be messages one way or another.  I've never tried running a .CMD file from command prompt, so you may have to run it as a .BAT file.   Also, are there any clues in event viewer? 

[Andrew Carrick]

Thanks for the pointers, I'll check these out.