Applied Portal...

Charlie Charbonneau · August 25, 2016, 04:15:12 PM

Wait Scratch that... Applied Community... Wait... What?!!??!

Have I been under a rock lately? When exactly did they replace the Applied Portal with modified merged version of the "Applied Community"?!

Oh Answered my own question... Migration last weekend...

Feeling slightly more assimilated by the moment...

Jeff Zylstra · August 25, 2016, 04:28:20 PM

Quote from: Charlie Charbonneau on August 25, 2016, 04:15:12 PM
Wait Scratch that... Applied Community... Wait... What?!!??!

Have I been under a rock lately? When exactly did they replace the Applied Portal with modified merged version of the "Applied Community"?!

Oh Answered my own question... Migration last weekend...

Feeling slightly more assimilated by the moment...

This terminology is all very confusing to me. Wasn't "Applied Community" the Applied Users Group's forum website, and Applied Portal is/was Applied Systems' website? It's been so long since we've been members that all of their silly terms have faded from memory. If that's the case, has Applied taken over the user's group? I'm confused.

Charlie Charbonneau · August 25, 2016, 04:35:07 PM

It appears to still be separate. My link to the appliedclientnetwork.org still works for the old "Community" But looks like AppliedSystems.com is adopting it's own "Community" now. KB and Download Sections are totally reworked. Thus my confusion in the matter!

GeorgeW · August 26, 2016, 08:39:39 AM

It's a mess!!! They really screwed up user accounts. My boss and I no longer had admin access, had to get that fixed. All of our inactivated users were once again active, 100's of them. You can't just inactivate them, you have to fill in required fields first, save that and edit again to inactivate. New users I had added recently weren't there. It wasn't just us either, many people were complaining. They apparently worked all week on straightening all this out. When they finished that, any people I had inactivated again, were once again active. Some now had duplicate accounts. People from acquisitions were logging in with accounts we had created but were now seeing their "old" portal. This has been a nightmare for us!! ugh!

Billy Welsh · August 26, 2016, 09:22:47 AM

So they did their normal amount of testing prior to implementation/migration.

DebAmstutz · August 26, 2016, 12:11:14 PM

Thanks for the warning about old users being active. We don't have that many but still need to weed them out. I am still on as admin so I didn't have the bad luck that George had.

Joshua Conner · September 01, 2016, 09:20:31 AM

I lost my admin status and had to go inactivate lots of users as well.

Took me forever how to figure out how to download epic installer.

Coral · September 01, 2016, 02:58:51 PM

All my expired users now have job titles of jibberish. Why would you make job title a required field?

DebAmstutz · September 01, 2016, 03:53:10 PM

I think I made mine just an x. It was accepted so why type more? And I agree, job title should not be a mandatory field.

Mark · September 02, 2016, 07:23:25 AM

I think mine was pretty much fine. I had one random user that i had never heard of before. Seemed almost fake. Just got rid of it.

Jeff Golas · September 02, 2016, 10:11:55 AM

Finally got in...looks like they're really leaning on Salesforce a lot lately ;-)

Ours was pretty messed up too. My pasword had to be reset, and it seems our users can't find anything they need to get to.

In addition I got this email today...yes it seems like they really tested and vetted everything before rolling this out....

Following last week's announcement of the new Applied Community, we would like to advise you that there is a new workflow for accessing the Product Advisory Community. To visit the Product Advisory Community, please follow the below steps:
1.   Visit the Applied Community and login. If this is your first time logging into the new Community, click "Forgot Password," enter your email address, and you will receive an email notification to reset your password credentials.
2.   From the Home page, click on the Product Advisory Community link.
3.   NEW step: You will be routed to the BrightIdea login page. On the login page, click the SSO link.
4.   NEW step: On the next screen, click again on the SSO link. This final step will gain you access to the Product Advisory Community.

DebAmstutz · September 02, 2016, 01:14:43 PM

Hah! I got in before but today it says my password isn't correct. So, I clicked on "change password" and it said it emailed me and it's been long enough that I don't think it did. I was in Firefox because IE wouldn't get me to the new portal login.

Jan Regnier · September 02, 2016, 01:18:35 PM

I don't think Applied portal works with FF...they prefer MS...

Jeff Golas · September 02, 2016, 01:24:29 PM

Quote from: Jan Regnier on September 02, 2016, 01:18:35 PM
I don't think Applied portal works with FF...they prefer MS...

Its based on Force.com (Salesforce's platform), so I highly doubt this is the case now. I could be wrong, but I doubt it.

Bob · September 02, 2016, 01:30:10 PM

You may have to add to compatibility view if using IE11 or Edge. I notice too more and more sites using SSL are requiring being added as a trusted site for things to operate normally. Not speaking Applied but in general. Example if you use a site and can't print a PDF spawned file, likely because site is not a trusted site.

Reason Applied, Nexsure and other use IE. Less programming. Use proprietary to IE add-ons, plugins. These allow for example check boxes, some pop ups etc that without IE won't happen. Think of it as a visual basic for HTML/IE. Less markup and writing by adding IE modules. End result is it will only work in IE11. When you use Firefox, the site doesn't appear nor work properly because of the missing components that are specific to IE 11.