Applied Portal...

Charlie Charbonneau · August 25, 2016, 04:15:12 PM

Wait Scratch that... Applied Community... Wait... What?!!??!

Have I been under a rock lately? When exactly did they replace the Applied Portal with modified merged version of the "Applied Community"?!

Oh Answered my own question... Migration last weekend...

Feeling slightly more assimilated by the moment...

Jeff Zylstra · August 25, 2016, 04:28:20 PM

Quote from: Charlie Charbonneau on August 25, 2016, 04:15:12 PM
Wait Scratch that... Applied Community... Wait... What?!!??!

Have I been under a rock lately? When exactly did they replace the Applied Portal with modified merged version of the "Applied Community"?!

Oh Answered my own question... Migration last weekend...

Feeling slightly more assimilated by the moment...

This terminology is all very confusing to me. Wasn't "Applied Community" the Applied Users Group's forum website, and Applied Portal is/was Applied Systems' website? It's been so long since we've been members that all of their silly terms have faded from memory. If that's the case, has Applied taken over the user's group? I'm confused.

Charlie Charbonneau · August 25, 2016, 04:35:07 PM

It appears to still be separate. My link to the appliedclientnetwork.org still works for the old "Community" But looks like AppliedSystems.com is adopting it's own "Community" now. KB and Download Sections are totally reworked. Thus my confusion in the matter!

GeorgeW · August 26, 2016, 08:39:39 AM

It's a mess!!! They really screwed up user accounts. My boss and I no longer had admin access, had to get that fixed. All of our inactivated users were once again active, 100's of them. You can't just inactivate them, you have to fill in required fields first, save that and edit again to inactivate. New users I had added recently weren't there. It wasn't just us either, many people were complaining. They apparently worked all week on straightening all this out. When they finished that, any people I had inactivated again, were once again active. Some now had duplicate accounts. People from acquisitions were logging in with accounts we had created but were now seeing their "old" portal. This has been a nightmare for us!! ugh!

Billy Welsh · August 26, 2016, 09:22:47 AM

So they did their normal amount of testing prior to implementation/migration.

DebAmstutz · August 26, 2016, 12:11:14 PM

Thanks for the warning about old users being active. We don't have that many but still need to weed them out. I am still on as admin so I didn't have the bad luck that George had.

Joshua Conner · September 01, 2016, 09:20:31 AM

I lost my admin status and had to go inactivate lots of users as well.

Took me forever how to figure out how to download epic installer.

Coral · September 01, 2016, 02:58:51 PM

All my expired users now have job titles of jibberish. Why would you make job title a required field?

DebAmstutz · September 01, 2016, 03:53:10 PM

I think I made mine just an x. It was accepted so why type more? And I agree, job title should not be a mandatory field.

Mark · September 02, 2016, 07:23:25 AM

I think mine was pretty much fine. I had one random user that i had never heard of before. Seemed almost fake. Just got rid of it.

Jeff Golas · September 02, 2016, 10:11:55 AM

Finally got in...looks like they're really leaning on Salesforce a lot lately ;-)

Ours was pretty messed up too. My pasword had to be reset, and it seems our users can't find anything they need to get to.

In addition I got this email today...yes it seems like they really tested and vetted everything before rolling this out....

Following last week's announcement of the new Applied Community, we would like to advise you that there is a new workflow for accessing the Product Advisory Community. To visit the Product Advisory Community, please follow the below steps:
1.   Visit the Applied Community and login. If this is your first time logging into the new Community, click "Forgot Password," enter your email address, and you will receive an email notification to reset your password credentials.
2.   From the Home page, click on the Product Advisory Community link.
3.   NEW step: You will be routed to the BrightIdea login page. On the login page, click the SSO link.
4.   NEW step: On the next screen, click again on the SSO link. This final step will gain you access to the Product Advisory Community.

DebAmstutz · September 02, 2016, 01:14:43 PM

Hah! I got in before but today it says my password isn't correct. So, I clicked on "change password" and it said it emailed me and it's been long enough that I don't think it did. I was in Firefox because IE wouldn't get me to the new portal login.

Jan Regnier · September 02, 2016, 01:18:35 PM

I don't think Applied portal works with FF...they prefer MS...

Jeff Golas · September 02, 2016, 01:24:29 PM

Quote from: Jan Regnier on September 02, 2016, 01:18:35 PM
I don't think Applied portal works with FF...they prefer MS...

Its based on Force.com (Salesforce's platform), so I highly doubt this is the case now. I could be wrong, but I doubt it.

Bob · September 02, 2016, 01:30:10 PM

You may have to add to compatibility view if using IE11 or Edge. I notice too more and more sites using SSL are requiring being added as a trusted site for things to operate normally. Not speaking Applied but in general. Example if you use a site and can't print a PDF spawned file, likely because site is not a trusted site.

Reason Applied, Nexsure and other use IE. Less programming. Use proprietary to IE add-ons, plugins. These allow for example check boxes, some pop ups etc that without IE won't happen. Think of it as a visual basic for HTML/IE. Less markup and writing by adding IE modules. End result is it will only work in IE11. When you use Firefox, the site doesn't appear nor work properly because of the missing components that are specific to IE 11.

Jeff Golas · September 02, 2016, 01:41:41 PM

True on the compatibility view front, but less true on the programming front. I think its less programming to use standards now than to use IE's proprietary stuff, as Firefox and Chrome have blown IE away in terms of market share. The fact that I have to constantly tweak IE to get it to work right whereas Firefox (and likely Chrome) work out of the box says it all.

Quote from: Bob on September 02, 2016, 01:30:10 PM
You may have to add to compatibility view if using IE11 or Edge. I notice too more and more sites using SSL are requiring being added as a trusted site for things to operate normally. Not speaking Applied but in general. Example if you use a site and can't print a PDF spawned file, likely because site is not a trusted site.

Reason Applied, Nexsure and other use IE. Less programming. Use proprietary to IE add-ons, plugins. These allow for example check boxes, some pop ups etc that without IE won't happen. Think of it as a visual basic for HTML/IE. Less markup and writing by adding IE modules. End result is it will only work in IE11. When you use Firefox, the site doesn't appear nor work properly because of the missing components that are specific to IE 11.

Bob · September 02, 2016, 02:19:32 PM

I agree with you unfortunately Applied, XDTI and others see it different. So rather than support multiple browsers, they opt IE and add-ons. All about time and money.

Without the add-ons they use which are tied to IE wouldn't have radio buttons and more objects. Those add-ons that now do this save time/expense. I know this to be true as I was shown in trouble shooting Nexsure accounting issues. Even notice same situation on the user site. This is all part to bring demand for their product, meaning MS. Boxing out.

You can get 80% to work but all the fine tuning in world won't fix missing boxes and other things if they use these MS add ons. MS is banking on them to.

You can't do accounting in Nexsure without using IE. Tweak all you want.. Buttons and things won't be there and can't create them nor make them interact with app.

Sadly more vendors are taking it up because it's a time and cost saver to them. As I see it this plan is working in business world. Seeing more and more do exactly this. Forces you to use MS product and IE11.

I use FF for everything but our management system. Simply will not work. View-able sure, workable no.

DebAmstutz · September 02, 2016, 02:52:50 PM

Applied is listed in compatibility view so I don't know what's up. I will try another day.

Bob · September 02, 2016, 03:25:18 PM

Probably have but just in case have you cleaned out your temp files both IE and Windows?

I would clean out C:\windows\temp

C:\users\username\AppData\local\temp

and of course IE Internet options, delete then make sure box checked for Temporary Internet Files.

Failing to do this on at least a monthly basis can cause sites to not work right picking up old temp files or cached files, Sometimes it can even mess up printing PDF files. Good to clean up. Then go back and try again.

Karen · September 02, 2016, 03:44:30 PM

I think you have to take Applied out of compatibility view - at least that is what they did for me and then I was able to log in.

Bob · September 02, 2016, 04:20:01 PM

Interesting.. I'm not a member so can't speak for site. Usually by default no site is in compatibility view. Have to add it manually when things don't display correctly. Site would either work, of if it didn't, then you would add to compatibility view to troubleshoot.

She is using IE having issues so my guess is workstations needs to be cleaned up. Ignoring those folders and temp file will drive every user crazy sooner or later. Amazing in doing so how much gets resolved.

Deb did you ever get a modern computer. I recall your agency would hold on to things much too long. I ask so I can assume on W7 or W10 using IE 11? If your using XP and older version of IE then you have bigger problems.

DebAmstutz · September 03, 2016, 01:52:24 PM

We are all Windows 7 now and using IE 11. We've been doing fine with things until that &$%#)@^& switch of the Comcast router. I never noticed slow internet speed, but evidently someone did and now we've had this mess. I do believe the IPV4 that is being used now is the solution as I haven't had any more problems with drives disconnecting at night. It's just the aggravatio0n of the Applied site that gets me because I changed the password a couple of weeks ago when prompted and now it won't recognize the password and I can't get the email to get it changed. I have a tech there I can contact and that may be what I need to do with the website issue. He may be able to give me a name in order to get it fixed.

GeorgeW · September 06, 2016, 08:13:09 AM

Thanks, took Applied out of compatibility view and can now use IE11 for the new portal.

Quote from: Karen on September 02, 2016, 03:44:30 PM
I think you have to take Applied out of compatibility view - at least that is what they did for me and then I was able to log in.

Bob · September 06, 2016, 10:41:41 AM

Wow this may be a first.. Always putting sites into compatibility mode with IE 11, now one actually works as it should doesn't need it. I'm impressed!