Conference calling

Started by Coral, August 01, 2016, 09:21:06 AM

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Coral

What service are you using for conference calling?
Coral Benton
Epic Online

Joshua Conner

webex and our own phone system.
Joshua Conner
Conner Insurance
Tam 2014 R2
Epic online with CSR24 and Salesforce Integration
39 Employees
Former Vice President Indiana Applied User Group
Webmaster http://www.appliedusergroup.com
Blog http://mylifewithtam.blogspot.com

Alice Mooney

Epic 2018 Online
1000+ users

Bob


Debbie Fuson

Debbie Fuson
Brown & Brown of Tennessee
Vision 6.4 and Inscope

Coral

We do use GoToMeeting but I have been instructed to use something else. The feeling is that calls are increasing and then someone might not be able to make a call, as someone else was using. Do you ever run into that?
Coral Benton
Epic Online

Debbie Fuson

We ask people to reserve a conference line through our receptionist.  We keep calendars in public folders so everyone can see when the lines are in use. 

Now, does that work 100% of the time?  Nope.  We have had a couple of incidents where people try to use a line that was previously reserved.  Then we have to send out an ugly email to everyone reminding them to check the calendars.   >:(

I think a lot of these conference services expect you to set up an account for every employee that would ever need one.  That's not practical when you have people that might only use theirs a couple of times a year.  We just have two set up – one under my name and one under an administrative assistant's name – for seventy people to share. 
Debbie Fuson
Brown & Brown of Tennessee
Vision 6.4 and Inscope

Steven Strauss

We were paying for conference calling, but have reverted to FreeConferencecallHD.com. The quality now rivals anything we were paying for (we used both WebEx and GoToMeeting previously). We still have a WebEx license that permits us to use the service as needed to host training or symposiums, but we're saving a boatload of cash with no diminution in service.
Steven Strauss - CFO
NIP Group, Inc.  Woodbridge, NJ
Epic 2022 R2
CSR24, Salesforce, Cognos Finance, TM1

TrishaOurs

Quote from: Coral on August 01, 2016, 01:45:21 PM
We do use GoToMeeting but I have been instructed to use something else. The feeling is that calls are increasing and then someone might not be able to make a call, as someone else was using. Do you ever run into that?

We used to use Go To Meeting, now we use adobe connect. Unfortunately, I do not know what the costs associated with this are though.
Trisha Ours, CISR

Jeff Golas

Citrix OpenVoice for all-voice (no presentation), or GotoMeeting or Skype for Business if presentation is needed.
Jeff Golas
Johnson, Kendall & Johnson, Inc. :: Newtown, PA
Epic Online w/CSR24
http://www.jkj.com