Vertafore software support

[Hans Manhave]

I left an inquiry on the Vertafore support system on 7/23.  I have not heard anything back.  Not too surprising, I'm sure they are incredibly busy with sales.  Right.   

[Bob]

Alice is using all their resources..   

[Billy Welsh]

Good point.  Maybe if D-A D posts his problem under Alice's agency, support will call her with the solution and she can relay it. 

[Hans Manhave]

Oh no, I'm not posting or calling on behalf on Alice.  I understand she's a big girl and doesn't need my help. 

The issue concerns a non-agency management software and I don't believe she uses it.

I figured "they" would be watching this board for tweets and twits and I would notify them this way, but no results so far.

[Alice Mooney]

I left an inquiry on the Vertafore support system on 7/23.  I have not heard anything back.  Not too surprising, I'm sure they are incredibly busy with sales.  Right.   

did you post/submit at MyVertafore.com?  If you don't mark as critical to agency operations, it could take a few days. If you didn't post there...don't know what to tell ya 

yes...many know me