Claims Reports in Excel 2007

Started by Andrew Carrick, May 10, 2010, 04:20:24 AM

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Andrew Carrick

Could someone who's on v.10 please test a Claims Search for open claims for me? Does Excel 2007 fill the "Date Closed" column (which should of course be empty) with "00/01/1900"? Support over here are telling us they can't give us a fix, other than to roll back Excel to 2003. Seems nuts to me  >:( Our claims people are immediately jumping to the conclusion that everything in Claims reports is now wrong. Thanks in advance.
Jelf Insurance Partnership
Hull, East Yorkshire, UK
Me and TAM used to have a thing but we've split amicably. She got the kids, I got the Camaro and the maid.

Jim Jensen

Why yes, it does. On 10.4 even. Except here it's 1/0/1900 in the American style. Simply find & replace to blank should fix it quick enough. Must be a shorthand in TAM for "no date" just like the A0, B0 stuff.
Jim Jensen
CIC, CEO, CIO, COO, CFO, Producer, CSR, Claims Handler, janitor....whatever else.
Jensen Ford Insurance
Indianapolis

Andrew Carrick

Jelf Insurance Partnership
Hull, East Yorkshire, UK
Me and TAM used to have a thing but we've split amicably. She got the kids, I got the Camaro and the maid.