11.1 and formletters

Started by Lynne Desrochers, January 26, 2012, 03:07:43 PM

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Lynne Desrochers

We updated from 10.4 to 11.1 a couple of weekends ago and I'm noticing that some of our formletters lost their page setup, so now they are printing on the wrong paper. I think it's due to the upgrade. How bizarre, we never had that happen before. Just throwing it out there for others to check or watch out for.
Lynne Desrochers

Hans Manhave

It could be something in 10.5 thru 10.8.  We are only on 10.8 and some variables don't work correctly anymore.  For example, the whole address variable for the insured or the producer.  I haven't checked to much formatting, but thought I noticed some changes.
Fantasy is more important than knowledge, because knowledge has its boundaries - Albert Einstein

Lance Bateman

We're on 10.8, and hot having any problems with that.

Ray Alvarez

We also upgraded from 10.8 to 11.1 last week and our form letters are printing exactly as they did before.  No printer issues or any other issues with the form letters.
Ray Alvarez, AAI, AIS
Petschauer Insurance Agency
New York City
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Lynne Desrochers

Ok then, it's just us.  :D Hans, it isn't the variables, it's the tray that it prints on. Thanks all for your responses.
Lynne Desrochers