Error "while displaying an item"

[Andrew Carrick]

Quite a few users had this one today, error also says "permission denied, 2147745862", ASBAttach. I picked this up from the EXCEPT log, no-one has reported it to me, but I thought I'd be pro-active and investigate anyway. Any ideas please? They all have the necessary windows permissions as far as I can see.

[Mark]

Have you already looked at KB#:59763 & KB#:54791?

[Andrew Carrick]

No, coz they're on the JB and UK users don't have access to it!!! If you could get me a copy I'd be v. grateful.

[Mark]

No, coz they're on the JB and UK users don't have access to it!!! If you could get me a copy I'd be v. grateful.

Oh, I wasn't aware of that.  I knew that the UK was no longer part of the users organization, but didn't expect you to not have access to the Applied Clients Portal.  I don't get it..

[Andrew Carrick]

It's been discussed on other threads - I believe it's a contractual issue between Applied and our UK licencee Insurecom. Maybe Andy Reigler can find out?

Thanks for the info by the way.

[Andrew Carrick]

Maybe Andy Reigler can find out?

Apologies for the mis-spelling (failed Hogwarts 101) - should be Riegler.