Windows 7 and TAM

Started by Lori, December 08, 2010, 10:52:28 AM

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Lori

I can not even access the "attachments" for some entities, and on the ones that it will even go to attachments, I can not view any that were attached unless they were attached by me after I got my new computer. I get the error that the system cannot find the specified path. Suggestions? Thanks!

Charlie Charbonneau

just out of curiousity, and should have mentioned this in the email, have you set the theme to windows classic?
Charlie Charbonneau
GBMB Insurance
San Antonio TX.

EPIC 2022, CSR24, Windows 2012 Hyper-V & 2016, Win10/11 Pro Stations, Sophos Anti-Virus.
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Jeff Zylstra

Also, check which program is associated with the file type you are trying to open.  For some reason Windows 7 does not natively recognize TIF files (at least on the Win 7 machines I have).  I had this issue on a few machines, and it was because there was no program associated to open TIF files.
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop

GeorgeW

And make sure your shortcut is wintam.exe instead of asupdate.exe
George Watson
AssuredPartners NL, Louisville, KY
Epic 2022 R2, MU2

Lori

I do have it set to Windows Classic. The attachments I am trying to open are mainly pdf's, but I did go ahead and check out the tiff program association. My short cut is to wintam.exe not asupdate.exe. Any other suggestions?

Jon Robinson

Does the path exist that is says dos not?  Not a TAM user, but does anyone know if it use system variables in the settings? 
System Administrator
Dale Barton Agency, SLC, UT
Vision LAN 6.2
jrobinson@dalebarton.com
801-288-1600

Lori

Out of the blue, after a week, I can open Attachments.