16-bit Sub-system error when starting TAM

Started by Bloody Jack Kidd, November 26, 2010, 02:37:55 PM

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Bloody Jack Kidd

This is on a new XP Pro workstation - TAM Host failed to load and a 16-bit sub-system error pops up complaining about a file in the users temp folder location %USERPROFILE%\...\temp

User is given option to ignore or close - either choice hangs homebase.exe for a good long while...

???
Sysadmin - Parallel42

Ian Blundell

Have you tried deleting the C:\wintam folder and rerunning asupdate /rr?
Ian Blundell
BHB Insurance
35 users, TAM 10.7, Fax@vantage 7.2

Jeff Zylstra

Possible unconfigured or missing Autoexec.NT and/or Config.NT files? 
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop

Alice

Now that Jeff mentions it, I remember seeing this when the last line in the config.nt is missing - according to what Applied says it needs to be - or if anything in the config.nt is mis-typed.

SHELL=%SYSTEMROOT%\SYSTEM32\COMMAND.COM /E:2048

But I'm sure there could be other reasons too.

Bloody Jack Kidd

...and the fix was...




add the user to the local Power Users group - due to TAM's never-ending quest to make all your users full admins!
Sysadmin - Parallel42

Alice

Forgot about that one.  Glad you found it!

Bloody Jack Kidd

...and thx to everyone for their suggestions!
Sysadmin - Parallel42