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General Topics => Helpline => Topic started by: Jeff Zylstra on August 12, 2010, 12:38:56 PM

Title: Dual Screens Switched Around After Power Outage
Post by: Jeff Zylstra on August 12, 2010, 12:38:56 PM
I have one workstation that was somehow affected by the storm yesterday.  The power went out for a second, and when it came back, the screens were reversed.  This forces you to move the cursor on the left screen off the left side until it reappears on the right side of the right hand screen. 

The cables are correct that 1 is on the left and 2 on the right, but this causes the aforementioned cursor issue.  I've tried changing it in Ultramon and in Windows display properties, but nothing seems to work.  I'm wondering if somehow there is ATI Radeon software settings that got scrambled, but I can't find any other driver settings or software anywhere that may control this.  Anyone have any ideas?
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Robin Deatherage on August 12, 2010, 12:55:40 PM
I know you are looking for an actual fix, however as a workaround, I wonder if just switching the cables will make it happy? 

Another thought, does this workstation have a third (onboard) video card that you weren't using?  If so, do you think it somehow got enabled and the settings for it are messing with the other? 
Title: Re: Dual Screens Switched Around After Power Outage
Post by: KenH on August 12, 2010, 03:35:17 PM
I have seen this before.  Follow the following steps, cross your fingers, click you heels three times & good luck.

1) shut down the computer, diconnect monitor #2
2) restart the computer, adjust resolution on the single monitor if required
3) shutdown the computer, reconnect monitor #2
4) restart the computer, this is where the clicking your heels and crossing your fingers is a good idea.

Hopefully this will work for you  :)
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Lori on August 12, 2010, 03:51:31 PM
I do believe that Ken's suggestion to : cross your fingers, click you heels three times & good luck.

is my standard practice when dealing with dual and now even triple monitors. Nightmares.
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Jeff Zylstra on August 12, 2010, 04:00:58 PM
Quote from: Robin Deatherage on August 12, 2010, 12:55:40 PM
I know you are looking for an actual fix, however as a workaround, I wonder if just switching the cables will make it happy? 

Another thought, does this workstation have a third (onboard) video card that you weren't using?  If so, do you think it somehow got enabled and the settings for it are messing with the other? 

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Billy Welsh on August 12, 2010, 04:39:48 PM
I was going to suggest swapping the monitors.  Methinks Robin had the better idea ;)
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Robin Deatherage on August 12, 2010, 04:52:09 PM
Quote from: Jeff Zylstra on August 12, 2010, 04:00:58 PM

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
Confucius say, "Man who plays with dongle will lose his monitor" 
glad it's working
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Jeff Zylstra on August 13, 2010, 11:25:47 AM
Quote from: Robin Deatherage on August 12, 2010, 04:52:09 PM
Quote from: Jeff Zylstra on August 12, 2010, 04:00:58 PM

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
Confucius say, "Man who plays with dongle will lose his monitor" 
glad it's working

Is that in your company handbook?  ;D
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Robin Deatherage on August 13, 2010, 11:31:48 AM
LOL!  It probably should be in the handbook.  Makes about as much sense as some of the crap that is in there. 
Title: Re: Dual Screens Switched Around After Power Outage
Post by: Jim Jensen on August 13, 2010, 04:41:14 PM
Quote from: Jeff Zylstra on August 13, 2010, 11:25:47 AM
Quote from: Robin Deatherage on August 12, 2010, 04:52:09 PM
Quote from: Jeff Zylstra on August 12, 2010, 04:00:58 PM

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
Confucius say, "Man who plays with dongle will lose his monitor" 
glad it's working

Is that in your company handbook?  ;D

No, it's written on the bathroom stall wall...