Applied Users Forums

General Topics => Helpline => Topic started by: Andrew Carrick on July 27, 2010, 05:25:28 AM

Title: Custom Dec page query
Post by: Andrew Carrick on July 27, 2010, 05:25:28 AM
Is it right that we can't open more than one of these at a time, even for different customers/policies? Have tried it here but second one just reverts to the first.
Title: Re: Custom Dec page query
Post by: Jim Jensen on July 27, 2010, 08:56:30 AM
US edition, but I can open 2 concurrently for different clients. Different clients, same policy type.
Title: Re: Custom Dec page query
Post by: Andrew Carrick on July 27, 2010, 09:07:42 AM
Thanks Jim, ours won't do that, but I can't believe this is a US/UK feature difference. Do you have dual monitors?
Title: Re: Custom Dec page query
Post by: Hans Manhave on July 27, 2010, 10:20:49 AM
Can confirm Jim's findings.  Version 9.3US.

Dual monitors, but displaying TAM on the main (#1) screen.  Dec page opens up full screen, but can be "restored down" to actual tab size.  Second one opens on top of it, but can be pulled to the side.  I am not using any monitor utility.
Title: Re: Custom Dec page query
Post by: Andrew Carrick on July 27, 2010, 10:23:59 AM
Ok thanks. Still doesn't work, I will ask Support.