I'm not sure if I can explain this well, but here goes:
People can fax from their desks by choosing the fax machine as a printer, so it appears they have a document in Word or a pdf or whatever and choose to print it, but choose the fax as the "printer". If they want a cover sheet, they have to create one separately then scan everything into their workstation in order to include the cover sheet. Is there any simple way for a cover sheet template to be part of that workflow from their desktop without having to scan or do anything else? I am thinking that it can't happen, but you all know I'm not a techhie, so I said I would ask "the people who know" if it is possible.
We do not have Fax@vantage, but sometimes I wish we did. We don't fax a lot of things, but people have asked about making the process easier.
Deb, the fax program probably has a cover sheet as part of its program. People just may not be aware it exits. Our Canon copier/scanner/fax has a basic "cover sheet" but if I remember correctly it has a very limited area to write in. I did create a cover sheet and it is an option to select from the scanning program.
What fax software are you using? I would think any printer-driver based solution should be able to append a cover page.
My "blue-collar" solution when I needed a "pretty" cover page (Ricoh's was NOT anything to brag about) was to print everything to PDFactory, then print to the Fax printer from there.
Also gave me the PDF that I wanted to attach in TAM or save to server - no scanning required unless I wanted to add confirmation page (which Ricoh would ONLY print to paper :P :-\ ).