Applied Users Forums

General Topics => Helpline => Topic started by: Cale Stultz on March 11, 2015, 11:13:53 AM

Title: No email address documentation
Post by: Cale Stultz on March 11, 2015, 11:13:53 AM
When we have an insured who doesn't have an email address I'm thinking that we should be simply entering "None" in the email field.  I can always eliminate those via searches.

Does anyone have a better idea I can steal?
Title: Re: No email address documentation
Post by: Jeff Zylstra on March 11, 2015, 12:01:07 PM
Quote from: Cale Stultz on March 11, 2015, 11:13:53 AM
When we have an insured who doesn't have an email address I'm thinking that we should be simply entering "None" in the email field.  I can always eliminate those via searches.

Does anyone have a better idea I can steal?

Searching for "" does essentially the same thing, so if it's only a report you want, that may work without the work of entering anything at all.  Entering "none" may be helpful if they don't have email access at all, but the system will complain at you about the format which can be overridden.   
Title: Re: No email address documentation
Post by: Cale Stultz on March 17, 2015, 09:02:38 AM
Thanks, Jeff.  Sometimes the simple answer goes over my head or maybe it's under.
Title: Re: No email address documentation
Post by: Jeff Zylstra on March 17, 2015, 09:20:55 AM
You're most welcome.  That's what this place is here for!