Applied Users Forums

General Topics => Helpline => Topic started by: Andrew Carrick on May 19, 2010, 11:40:19 AM

Title: Funds Transfer problems
Post by: Andrew Carrick on May 19, 2010, 11:40:19 AM
Anybody on v 10 having issues with funds transfer (receipts and/or disbursements) not working properly? I'm no accountant but apparently it is slow and has a tendency to fall over during the process, giving errors.  :(
Title: Re: Funds Transfer problems
Post by: Hans Manhave on May 19, 2010, 03:25:58 PM
There was (or is?) a problem before v.10.  If one did more than one at a time, it would crash after the first one, sometimes.  Didn't make a difference if it was done in disbursements or in receipts. 

I recently did notice that the description field on the left side of the transfer event is shorter.  The one on the right didn't appear to be limited in length.  I was not willing to explore the feature.  I usually copy/paste from the first description into the second one so they are the same, but for once I didn't do that and found it to be this way.
Title: Re: Funds Transfer problems
Post by: Andrew Carrick on May 20, 2010, 08:04:25 AM
Apperas that it is a known bug, and is random. Even if you get the error message the transfer may have correctly worked. We've not experienced it ourselves on 7.6 or below.
Title: Re: Funds Transfer problems
Post by: Bob on May 20, 2010, 01:26:16 PM


I have not experienced any accounting problems since 7.3.  On 10.3 now.  I transfer funds all the time.  I do recall someone saying once amount was set to not go back and adjust or it will bomb out.   Tab through and enter in order it should work. 

Not sure if same bugs affect UK and Canada versions of TAM.  I think it was Jim Jensen who told me.  I think he has gone bike about..  Meaning don't know when he will get back and comment.  :)
Title: Re: Funds Transfer problems
Post by: Jim Jensen on May 24, 2010, 11:41:38 AM
Quote from: Bob Connor on May 20, 2010, 01:26:16 PM


I have not experienced any accounting problems since 7.3.  On 10.3 now.  I transfer funds all the time.  I do recall someone saying once amount was set to not go back and adjust or it will bomb out.   Tab through and enter in order it should work. 

Not sure if same bugs affect UK and Canada versions of TAM.  I think it was Jim Jensen who told me.  I think he has gone bike about..  Meaning don't know when he will get back and comment.  :)

I was sunny myself in FLA, thank you....ok, some biking too.
The only problem I've seen thus far related to funds relates to changing the check (or cheque) amount in a disbursement after going to the details listing. The allocations can disappear from view. It still files correctly though.