Applied Users Forums

General Topics => Helpline => Topic started by: Andrew Carrick on April 28, 2014, 05:24:35 AM

Title: Transaction error when trying to Add Transaction
Post by: Andrew Carrick on April 28, 2014, 05:24:35 AM
Asking this one "for a friend"...

Single client affected, user clicks on Add and gets error: "Index and length must refer to a location within the string. Parameter name: length". Anybody seen that before and know a fix?
Title: Re: Transaction error when trying to Add Transaction
Post by: Andrew Carrick on April 28, 2014, 08:21:14 AM
Turns out there was a non-standard character in the TAM ref number, so the case needs to go thru Renames utility.