Applied Users Forums

General Topics => Helpline => Topic started by: Andrew Carrick on June 08, 2012, 04:32:06 AM

Title: Unable to connect to Applied drive
Post by: Andrew Carrick on June 08, 2012, 04:32:06 AM
This morning we seem to have a random network connection problem, some users could log in others not. However the other network drives were available. We're investigating but if anybody's got any suggestions, we'd be grateful.
Title: Re: Unable to connect to Applied drive
Post by: Andrew Carrick on June 08, 2012, 05:12:23 AM
Appears to have been a Share issue on the Applied drive, for some reason it was set to read-only not full access. Restarted the server but also had to re-index DBFs to get rid of locking bytes errors.

We're now trying to figure out why the share permission should have changed....
Title: Re: Unable to connect to Applied drive
Post by: Bloody Jack Kidd on June 08, 2012, 09:14:13 AM
there should be a very limited # of accounts who would have the authority to change permissions on the share.

I would think the event log may also reveal who and when the change occurred.
Title: Re: Unable to connect to Applied drive
Post by: Andrew Carrick on June 08, 2012, 09:18:11 AM
We're investigating. Somebody thinks there's a limit to the number of files that can be open, and it may have been some kind of automatic response, but why we should reach that limit at 8.30 in the morning is beyond me. If we find any more out, I'll post it in case anyone else gets the same.
Title: Re: Unable to connect to Applied drive
Post by: Jeff Zylstra on June 08, 2012, 09:31:45 AM
I too am interested in the event viewer logs.  But I'm guessing that they won't show that the permissions were actually changed by anyone.  It's one of those mysteries of the universe, I think.