Does anyone know of any TAM documentation re: data merges? I would like to understand the agency's responsibilities prior to placing the order with AS. For example, I know we need to rename any duplicate customer codes. It would be helpful to know how much agency manpower will be required.
Are you talking about merging data from another TAM system, or another non-TAM system? And it all depends on how much info you want to "merge" - just customer record and billing screen, or also apps, history, transactions, etc?
They evaluate and quote.
TAM to TAM. I understand that they evaluate both sets of db and proceed with the details. I'm looking for a high level list such as
- Recode matching customer codes to unique code
- Recode matching carrier codes to unique
- If not merging all activity codes together, add all codes from destination system to source system and use activity recode utility to convert open activities to new code.
- ...
I have an idea what is involved but I figured a list existed such as what they have for TAM --> Epic data conversions.
Randy Teich comes to mind. :)