I see that we can program applications with prefills and that when adding a new line for that coverage staff can choose to use the appropriate pre-fill. Is there a way to set a pre-filled application as the only option or a way to program default values?
I see that we can set default values on the client detail screen and billing detail screens but we would like to do the same type of thing with applicaitons.
I don't believe you can set pre-fills as the only option - and I'm not sure you'd want to. What if a customer is choosing higher limits than the prefill?
Pre-fills are just defaults - you can always change the limits on the apps. Plus you can set up multiple defaults for one app - ex. 100/300/50, 100/300/100, 250/500/100 as three different auto defaults.