Applied Users Forums

General Topics => Helpline => Topic started by: Lynne Desrochers on January 26, 2012, 03:07:43 PM

Title: 11.1 and formletters
Post by: Lynne Desrochers on January 26, 2012, 03:07:43 PM
We updated from 10.4 to 11.1 a couple of weekends ago and I'm noticing that some of our formletters lost their page setup, so now they are printing on the wrong paper. I think it's due to the upgrade. How bizarre, we never had that happen before. Just throwing it out there for others to check or watch out for.
Title: 11.1 and formletters
Post by: Hans Manhave on January 26, 2012, 04:41:04 PM
It could be something in 10.5 thru 10.8.  We are only on 10.8 and some variables don't work correctly anymore.  For example, the whole address variable for the insured or the producer.  I haven't checked to much formatting, but thought I noticed some changes.
Title: Re: 11.1 and formletters
Post by: Lance Bateman on January 26, 2012, 05:26:51 PM
We're on 10.8, and hot having any problems with that.
Title: Re: 11.1 and formletters
Post by: Ray Alvarez on January 27, 2012, 10:54:47 AM
We also upgraded from 10.8 to 11.1 last week and our form letters are printing exactly as they did before.  No printer issues or any other issues with the form letters.
Title: Re: 11.1 and formletters
Post by: Lynne Desrochers on January 27, 2012, 10:56:45 AM
Ok then, it's just us.  :D Hans, it isn't the variables, it's the tray that it prints on. Thanks all for your responses.