I am reconciling a statement for a company that is decreasing their
commission rates back to the renewal date. The customer has a negative
commission with no premium. I can't enter just a commission amount on the
reconciliation screen without a premium amount also.
Is there a way to enter an adjustment of commission in this situation?
I hate these issues. We have a company that enters the commissions and premiums on their agency bill as separate transactions, so the sometimes appear on different months, causing a similar issue. My notes show to do the following...
Enter a transaction on the client as an EN- for the amount of the commission change and set the commission to 1000%. You will then owe the carrier for the entire amount (just like a return commission). Then enter a EN+ for the same amount with 0% commission. I believe this should work for you. It will have 0 net effect on the client's balance and should leave you owing the carrier for the amount of the commision. Naturally, do not allow the change to carry through to the billing screen.