Applied Users Forums

General Topics => Helpline => Topic started by: Andrew Carrick on October 14, 2011, 10:31:43 AM

Title: Move Policies utility
Post by: Andrew Carrick on October 14, 2011, 10:31:43 AM
Dont use this often but am getting error "invalid two byte code passed to Apps Info", anybody know what this means?
Title: Re: Move Policies utility
Post by: Mark on October 14, 2011, 10:35:20 AM
hmmm, I've seen that countless times, but I don't think it's related to the Move Policies utility -- think it's related to the app.

See if you can open all the apps for that customer and if you get the same error.
Title: Re: Move Policies utility
Post by: Andrew Carrick on October 14, 2011, 10:37:18 AM
Yes they're fine, they are custome apps not standard ones, does that make a difference?
Title: Re: Move Policies utility
Post by: Mark on October 14, 2011, 10:40:25 AM
OH YEAH!  I remember this now.  It IS related to the utility.

Go to Install Policy types, change the length of the term for this policy (like from 1 year to wo) save it, then change it back to what it was and try again.

Here is the KB, I even had it bookmarked!  https://www.appliedsystems.com/apps/knowledgebase/Main.aspx?kb=41819

Knew it had something to do with the app though, lol.
Title: Re: Move Policies utility
Post by: Andrew Carrick on October 14, 2011, 12:09:47 PM
Brill, thanks!