Applied Users Forums

Hardware & Infrastructure => Hardware => Topic started by: Mark on July 06, 2011, 03:42:20 PM

Title: SonicWall
Post by: Mark on July 06, 2011, 03:42:20 PM
Can I ping FROM a sonicwall?  I expected to see the option on the diagnostics page, but it is not an option!  I am trying to figure out if and where an IP might be blocked.  I don't see it in the firewall anywhere and I don't see any log entries related ot it, but the school I volunteer at can't view their own website (or edit it for that matter!).

I'm not sure what's up here, and the ability to ping from the sonicwall would help me in troubleshooting.

Thanks!
Title: Re: SonicWall
Post by: Jeff Golas on July 06, 2011, 04:36:29 PM
My guess is split DNS! Been there done that have the postcard.
Title: Re: SonicWall
Post by: Mark on July 06, 2011, 04:37:41 PM
while i'd still like to know what's up with SonicWall and no ping in diagnostics, the issue I was troubleshooting was on the hosting end.
Title: Re: SonicWall
Post by: Mark on July 06, 2011, 04:39:33 PM
Quote from: Jeff Golas on July 06, 2011, 04:36:29 PM
My guess is split DNS! Been there done that have the postcard.

That was my guess (assuming by "split DNS" you mean hosting the .tld DNS internally in AD for Exchange reasons) but when I removed exchange, I did remember to remove the tld zone.  So what I thought was a 5 second fix, was me kicking myself for ever purchasing a SonicWall again. lol
Title: Re: SonicWall
Post by: Kenny Cruzan on July 06, 2011, 06:08:54 PM
Did you try under tools tab?  There is a drop down box for ping utility.
Title: Re: SonicWall
Post by: Jon Robinson on July 06, 2011, 06:13:32 PM
what OS are you on?  it should be there.
Title: Re: SonicWall
Post by: Mark on July 07, 2011, 08:26:32 AM
Quote from: Jon Robinson on July 06, 2011, 06:13:32 PM
what OS are you on?  it should be there.

Model: TZ 210
Firmware Version: SonicOS Enhanced 5.3.0.1-17o
Safemode Version:  Safemode 5.0.1.13
ROM Version:  SonicROM 5.0.2.11

@Kenny -- I don't have a tools tab...

And no, they don't have support/maintenance/paid for services.
Title: Re: SonicWall
Post by: Kenny Cruzan on August 09, 2011, 03:22:21 PM
Mark,
Here is what I have for TZ210

Under Systems go to diagnostics and then pull ping from the drop down menu.  Should look like mine with enhanced OS.  I have attached screen shot

(//)

Title: Re: SonicWall
Post by: Mark on August 09, 2011, 03:28:33 PM
Dude, you must be bored!  Or, you don't like the title of "Lurker" ;)

I did find that.  I think that in all my frustrations, I didn't expect to see it in a drop down menu.

Thanks for the detailed response!
Title: Re: SonicWall
Post by: Kenny Cruzan on August 09, 2011, 03:34:04 PM
Might be detailed but not quick enough.  Sorry I did not look before.  Am I still a lurker?
Title: Re: SonicWall
Post by: Mark on August 09, 2011, 03:36:49 PM
Quote from: Kenny Cruzan on August 09, 2011, 03:34:04 PM
Might be detailed but not quick enough.  Sorry I did not look before.  Am I still a lurker?

Yep.  You obviously aren't spending enough time at the Water Cooler.
Title: Re: SonicWall
Post by: Bloody Jack Kidd on August 09, 2011, 04:08:31 PM
I think he de-lurked.

Congrats, Kenny!
Title: Re: SonicWall
Post by: Mark on August 09, 2011, 04:10:19 PM
Quote from: Bloody Jack Kidd on August 09, 2011, 04:08:31 PM
I think he de-lurked.

Congrats, Kenny!

Kudos.  Now lets see how long this pilot stays in a holding pattern.
Title: Re: SonicWall
Post by: Kenny Cruzan on August 10, 2011, 01:03:27 PM
Too funy Mark, but I'm back a second day in a row :o