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General Topics => Helpline => Topic started by: Robin Deatherage on June 01, 2011, 10:20:59 AM

Title: User naming convention question
Post by: Robin Deatherage on June 01, 2011, 10:20:59 AM
Our typical naming convention for users is first name initial and then last name.  So mine Robin Deatherage is "rdeatherage".  I have a user who just got married and is wanting to hyphenate maiden name and new married name so in my case that would be Robin Owens-Deatherage.  On her profile and email address I'm trying to decide if I should set it up as rowens-deatherage or rowensdeatherage?  Or some other way.  Any suggestions on how to do a hyphenated name?
Title: Re: User naming convention question
Post by: Hans Manhave on June 01, 2011, 10:26:55 AM
Use the hyphen.  People have to read it and that makes it easier. 

I won't give any comment on the actual demand for this.
Title: Re: User naming convention question
Post by: Jim Jensen on June 01, 2011, 10:53:34 AM
If it's the first time, ask the person for their input, perhaps? They have to live with it. Otherwise I agree with Hans, in general.
Title: Re: User naming convention question
Post by: Jeff Zylstra on June 01, 2011, 11:00:57 AM
Forget the social concerns.  I'd more concerned about naming conventions.  Does anyone know of any anomalies in profile naming or E-mail address conventions where a hyphen may cause problems?  Any limitations or unsupported characters? 
Title: Re: User naming convention question
Post by: GeorgeW on June 01, 2011, 11:16:05 AM
I know we have some users with the hyphen as part of their email address.
Title: Re: User naming convention question
Post by: Charlie Charbonneau on June 01, 2011, 11:55:31 AM
Yes but who wants to type all that "garbage" out?  keep it short and simple.  We changed our email convention when the agency name changed and I'm thankfull for it!  Went from ccharbon@gronaboles.com to charliec@gbmbinsurance.com the ccharbon was shortened by the ISP when I started, but it should have been ccharbonneau which means my new address would have been ccharbonneau@gbmbinsurance.com... I'd hate to have to give that out! We're small enough that first name last initial works for us but I know in larger agencies it's not as apt to work as well.  But think about having to give out "blah" "blah""dash" "blah" @ "blah" "Dot" "Com"...
Title: Re: User naming convention question
Post by: DebAmstutz on June 01, 2011, 12:32:05 PM
Quote from: Charlie Charbonneau on June 01, 2011, 11:55:31 AM
But think about having to give out "blah" "blah""dash" "blah" @ "blah" "Dot" "Com"...

I have to do that with a qualifier, Charlie!  deb.amstutz@sourceoneinsurance.com (all letters, no numbers)
Oh how I wish I could be da@source1.com!
Title: Re: User naming convention question
Post by: Charlie Charbonneau on June 01, 2011, 12:38:14 PM
Exactly my point Deb!  Though you're far from a DA! ;)
Title: Re: User naming convention question
Post by: Robin Deatherage on June 01, 2011, 12:55:12 PM
Problem averted.  I just spoke to her again and she's decided to just use the married name only now.
Title: Re: User naming convention question
Post by: Bob on June 01, 2011, 12:55:32 PM
Unrelated to Robins question but to Charlie and Deb, if you're hosting Exchange or even MDaemon you can have long email names as primary if that is the procedure, then make alias emails to point to them.

Could have Deb.Amutz@sourceoneinsurance.com with an Alias of Deb@sourceoneinsurance.   Both would go to you but one is a redirected fake name vs. your real email account.

I have many aliases just in case customer forgets.  Over time when employees leave and I close out the user account, I'll recreate their user email as an alias and route that to management so nothing is missed.  Companies are terrible for keeping up on agency contacts.  This ensures that renewal quote being mailed to ex employee gets to the proper hands.

I love aliases!  :)
Title: Re: User naming convention question
Post by: Robin Deatherage on June 01, 2011, 01:13:59 PM
Funny you should mention aliases.  While I was speaking to her that was something I mentioned and it seemed to help with the decision to drop the maiden name. 
Title: Re: User naming convention question
Post by: Charlie Charbonneau on June 01, 2011, 02:27:11 PM
Yes we're using aliases as well.  both gronaboles.com and gbmbinsurance.com sets are fully working. Along with the first half of each set on the other set.  so I have at least 3 aliases for each users.  for myself I have charliec@gbmb, @grona and ccharbon@gbmb, @grona.  Our info account also comes to me as well.  I should really set up a Joat alias for myself and give that out... Wonder how many would get it...