Can somebody please provide even one valid reason why someone wouldn't use the caption descriptions on the policy/memo/etc buttons on the customer screens at the top? Why on God's green earth does TAM default to no captions? Sorry....it's Monday morning and for some reason that just really irritates me.
That's pretty funny because everytime I go to someone's desk and they don't use the captions I turn them on.....LOL I thought that was just my irritation.
You mean the button descriptions? Shouldn't everyone know them by now?
They do take up a little extra room on the screen. Everything gets pushed down a few lines. Not a big deal if your screen is using higher resolution, but we have a few people who still like 800X600. Every line counts then.
I'm with Gene on this one. Shouldn't they be memorized? Even with captions off, you can still hover to get the caption. So it's all good. That being said, I have them on too! My screen resolution is very high though, so no shortage of space here! I only have a few still on 800X600, but they openly admit they're eyesight isn't what it used to be and can't see the small text of larger resolutions. My opinion would be to get glasses but I guess it's not my place to say that! I've had glasses since middle school, so it's not a vanity issue for me...
I sympathize with Mark. It irritates me too when a screen with which I'm very familiar is changed. I don't want to take that split second to think of what the button represents, I want to see the words and move on...lol. When things look the way they alway have looked, that's one less item for my brain to have to process, and that's a good thing! There are enough other changes elsewhere, so I'm glad when my computer screen remains the same whenever possible. ;D
Hey, I need them (even though I do know the TAM icons now). I just explain to peoploe that I'm both "icon challenged" and "phone challenged" - can never get phones set up to do what they can.