Applied Users Forums

General Topics => Helpline => Topic started by: Lance Bateman on April 21, 2011, 01:40:28 PM

Title: Log into TAM (local) - Host not loading
Post by: Lance Bateman on April 21, 2011, 01:40:28 PM
This happened once before, but eventually resolved.  This morning, I've tried twice, and after half hour, the TAM Host (blue icon) still isn't loading.

Any idea what the problem might be?
Title: Re: Log into TAM (local) - Host not loading
Post by: Jim Jensen on April 21, 2011, 01:48:50 PM
Quote from: Lance Bateman on April 21, 2011, 01:40:28 PM
This happened once before, but eventually resolved.  This morning, I've tried twice, and after half hour, the TAM Host (blue icon) still isn't loading.

Any idea what the problem might be?

This typically resolves for me with a machine restart. I've always thought this issue is related to memory and a restart clears everything out and then it works fine. If you done that and still have the issue, then I would try to run asupdate.exe -rr (basically just from habit rather the knowing a specific issue).
Title: Re: Log into TAM (local) - Host not loading
Post by: Orlando Alonzo on April 21, 2011, 02:18:54 PM
Check config.nt and autoexec.nt. Not sure if it's still needed on the autoexec.nt: "G:\TAM\TSRINT > NUL"  Config.nt needs the following:
DOS=HIGH
DOS=UMB
FILES=150
SHELL=%SYSTEMROOT%\SYSTEM32\COMMAND.COM /E:2048

Title: Re: Log into TAM (local) - Host not loading
Post by: Lance Bateman on April 21, 2011, 02:21:17 PM
Got a quick response from Applied, and it is related to the Path statement in system variables.  Fix going in.

Thanks.
Title: Re: Log into TAM (local) - Host not loading
Post by: Jim Jensen on April 21, 2011, 02:25:10 PM
Quote from: Lance Bateman on April 21, 2011, 02:21:17 PM
Got a quick response from Applied, and it is related to the Path statement in system variables.  Fix going in.

Thanks.

Oh yeah, check that too.  ;)
Title: Re: Log into TAM (local) - Host not loading
Post by: Andy on April 21, 2011, 04:49:39 PM
 ;)
Title: Re: Log into TAM (local) - Host not loading
Post by: Lance Bateman on April 21, 2011, 05:13:19 PM
Yes, Andy apparently saw my question, fielded it over to support very quickly, and they got back almost immediately.  Thanks.