Applied Users Forums

General Topics => Helpline => Topic started by: Jeff Zylstra on January 07, 2011, 04:43:46 PM

Title: Certificates of Insurance in 10.7
Post by: Jeff Zylstra on January 07, 2011, 04:43:46 PM
Just an FYI...

In the certificates module in 10.7, the signature function doesn't work quite as expected.  In older versions of TAM, you typed in the file name of the PCX file for your various signatures - IE "JeffSig.PCX".  If you type anything into the filename box in the 10.7 certificate print routine, it will only allow 3 characters to be typed.   

What you are supposed to do is double click on the blank filename box and a list of the available PCX signature files will appear.  There is no drop down selection box, change in cursor shape, or anything else to indicate what you need to do.  I called support, and the tech thought this was wierd too, so he put in a PMR to either have a change in cursor shape to a "?", or a drop down selection box put in.
Title: Re: Certificates of Insurance in 10.7
Post by: Kevin Crow on January 07, 2011, 06:46:15 PM
Thanks for the heads-up.
Title: Re: Certificates of Insurance in 10.7
Post by: Bob on January 07, 2011, 07:21:01 PM

Assuming F4 at same location will do same as double click and bring up list?  Asking not telling LOL!  :)
Title: Re: Certificates of Insurance in 10.7
Post by: Ian Blundell on January 10, 2011, 12:35:55 PM
F4 doesn't appear to work.  We use just the one signature agency wide.  It remembers what was there before so this has never been an issue for us.  I dont remember ever having to add it so I have to assume that it also remember the name from previous versions of TAM.
Title: Re: Certificates of Insurance in 10.7
Post by: Jim Jensen on January 10, 2011, 12:42:08 PM
Quote from: Jeff Zylstra on January 07, 2011, 04:43:46 PM
Just an FYI...

In the certificates module in 10.7, the signature function doesn't work quite as expected.  In older versions of TAM, you typed in the file name of the PCX file for your various signatures - IE "JeffSig.PCX".  If you type anything into the filename box in the 10.7 certificate print routine, it will only allow 3 characters to be typed.   

What you are supposed to do is double click on the blank filename box and a list of the available PCX signature files will appear.  There is no drop down selection box, change in cursor shape, or anything else to indicate what you need to do.  I called support, and the tech thought this was wierd too, so he put in a PMR to either have a change in cursor shape to a "?", or a drop down selection box put in.

I hadn't noticed, since ours default to the user and we don't put other people's names on them. I don't know if was originally a recommendation or requirement but our filenames are 3 characters.