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Applied Users Forums

General Topics => Helpline => Topic started by: Bloody Jack Kidd on November 26, 2010, 02:37:55 PM

Title: 16-bit Sub-system error when starting TAM
Post by: Bloody Jack Kidd on November 26, 2010, 02:37:55 PM
This is on a new XP Pro workstation - TAM Host failed to load and a 16-bit sub-system error pops up complaining about a file in the users temp folder location %USERPROFILE%\...\temp

User is given option to ignore or close - either choice hangs homebase.exe for a good long while...

???
Title: Re: 16-bit Sub-system error when starting TAM
Post by: Ian Blundell on November 29, 2010, 12:10:00 PM
Have you tried deleting the C:\wintam folder and rerunning asupdate /rr?
Title: Re: 16-bit Sub-system error when starting TAM
Post by: Jeff Zylstra on November 29, 2010, 12:17:45 PM
Possible unconfigured or missing Autoexec.NT and/or Config.NT files? 
Title: Re: 16-bit Sub-system error when starting TAM
Post by: Alice on November 29, 2010, 12:35:04 PM
Now that Jeff mentions it, I remember seeing this when the last line in the config.nt is missing - according to what Applied says it needs to be - or if anything in the config.nt is mis-typed.

SHELL=%SYSTEMROOT%\SYSTEM32\COMMAND.COM /E:2048

But I'm sure there could be other reasons too.
Title: Re: 16-bit Sub-system error when starting TAM
Post by: Bloody Jack Kidd on November 29, 2010, 12:38:53 PM
...and the fix was...




add the user to the local Power Users group - due to TAM's never-ending quest to make all your users full admins!
Title: Re: 16-bit Sub-system error when starting TAM
Post by: Alice on November 29, 2010, 01:15:21 PM
Forgot about that one.  Glad you found it!
Title: Re: 16-bit Sub-system error when starting TAM
Post by: Bloody Jack Kidd on November 29, 2010, 01:22:41 PM
...and thx to everyone for their suggestions!
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