Applied Users Forums

General Topics => Helpline => Topic started by: Tom Fisher on February 28, 2022, 12:36:02 PM

Title: Epic updating randomly?
Post by: Tom Fisher on February 28, 2022, 12:36:02 PM
I've not seen this with my own eyes and honestly, the first report of it I didn't think much of it - but I've had three reports in the last month or so of Epic users saying they were just working along and suddenly got the 'updating' progress bar... during which they gave it a bit of time (15 minutes or so I'm told) and the progress bar just stops and Epic is just locked up.  In all cases, a computer reboot resolves and life continues on.

I've never seen Epic update out of the blue like that... anyone else?
Title: Re: Epic updating randomly?
Post by: Mark on March 01, 2022, 03:52:51 PM
I've never had that happen, but it did update at login recently.  Might have been yesterday or maybe Thursday. It was unusual to me because 1) it was a very short/quick update; and 2) I was never notified of an upcoming update.
Title: Re: Epic updating randomly?
Post by: Tom Fisher on March 02, 2022, 10:38:53 AM
Thanks Mark.. at least there's some truth to what's going on lol.
Title: Re: Epic updating randomly?
Post by: GeorgeW on March 02, 2022, 11:15:03 AM
Ours has always randomly updated sometimes when logging into Epic. Usually very quick and like you said, we don't know what is being updated.

Also, if you access certain areas you haven't before, like a policy with a custom dec, Epic will run an update automatically.
Title: Re: Epic updating randomly?
Post by: Mark on March 03, 2022, 02:20:45 PM
Quote from: GeorgeW on March 02, 2022, 11:15:03 AM
Also, if you access certain areas you haven't before, like a policy with a custom dec, Epic will run an update automatically.

Yep.  I just never saw this immediately after logging in unless there was an update announced.