Neace Lukens, An AssuredPartners company currently has an opening in Louisville, KY for an "IT Technician-Helpdesk Specialist".
A summary of the job:
Answers, evaluates, and prioritizes incoming telephone calls, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies; conducts hardware diagnostics; sets up and configures workstations; performs viral maintenance and cleanup; logs and tracks Helpdesk requests and maintains history records and related problem documentation.
If anyone is interested or knows anyone, let me know.
Thanks,