Applied Users Forums

Hardware & Infrastructure => Hardware => Topic started by: Jan Regnier on February 01, 2018, 04:47:01 PM

Title: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on February 01, 2018, 04:47:01 PM
What scanners are you using with TAM (2016) with Windows 2010?  Our Canon ImageFORMULA DR-4010c does not have a Windows 2010 Twain driver so we are going to need to replace it.  Our IT person tried every conceivable combination of compatibility mode and drivers and it just is not Windows 2010 compatible.  Applied indicated the only requirement was it needs to be a Twain Driver (already know that) and Windows 2010 compatible...(sorta figured that)..
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Joshua Conner on February 02, 2018, 08:57:24 AM
What is all this windows 2010  its windows 10 I keep reading your posts and getting confused.  They stopped using years in windows xp so they wouldnt have to keep up with years which was 2002. 

Just like iphone they skipped 9 and went right to 10. 

Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on February 02, 2018, 09:38:02 AM
Quote from: Joshua Conner on February 02, 2018, 08:57:24 AM
What is all this windows 2010  its windows 10 I keep reading your posts and getting confused.  They stopped using years in windows xp so they wouldnt have to keep up with years which was 2002. 

Just like iphone they skipped 9 and went right to 10.

Windows 10 PRO....Still trying to find my way around in it....so ....YES it is WINDOWS 10.  Now, answer the question.... :P
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Joshua Conner on February 02, 2018, 02:26:27 PM
I have a dr-2580c that is in the scrap pile it says it has a windows 10 driver.  Yours if you want it.  ;D
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on February 02, 2018, 03:11:11 PM
Thank for the offer.  We will get new...I just want to know brands and models everyone is using with Windows 10...
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jeff Golas on February 04, 2018, 01:28:05 PM
Josh - May be interested!
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jeff Zylstra on February 05, 2018, 10:13:18 AM
I'm still running Canon DR 2080 USB models!  But I'm also running Windows 7 Pro, which doesn't help you.  I had to make a minor tweak in the installation to get it to run, and even though the said it wouldn't work, they work fine.  That may be your case as well. 
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on February 05, 2018, 10:27:05 AM
I am going to still work on this...I think we SHOULD be able to get it to work....
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Joshua Conner on February 05, 2018, 10:34:26 AM
Jeff let me know.

It is sitting next to a perfectly good kodak I40 that is also going to scrap.
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jeff Golas on February 05, 2018, 01:18:38 PM
See if theres any way you can estimate to ship...I'm interested (I want to use it at home to scan the piles of mail I have stuffed into drawers).
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on February 07, 2018, 03:29:04 PM
OK....back in business!!  Finally got the scanner to install and updated the driver for Windows 10 and all seems to be working OK.

Do you scan as a PDF or TIF?  We always scanned as TIF the program we used to edit in TAM doesn't seem to work with Windows 10 (MS Sharepoint [2007]) - document imaging.  I changed to PDF but it takes longer but I am able to edit with the full version of Adobe Acrobat DC.  Also I have always scanned at 300dpi - anyone using lower dpi and still have it work OK in TAM?

Thanks.
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Bob on February 07, 2018, 03:34:47 PM
More preference..  My opinion TIF is old school like TAM.  PDF is what most use today.  We've always used PDF.  Never been a fan of TIF.   Using some of Applied Products kept people living in the past much too long.  Welcome to the present.  LOL   :)
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on February 07, 2018, 04:00:17 PM
 ;D - thanks...


Quote from: Bob on February 07, 2018, 03:34:47 PM
More preference..  My opinion TIF is old school like TAM.  PDF is what most use today.  We've always used PDF.  Never been a fan of TIF.   Using some of Applied Products kept people living in the past much too long.  Welcome to the present.  LOL   :)
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jim Jensen on February 08, 2018, 10:19:11 AM
Quote from: Bob on February 07, 2018, 03:34:47 PM
More preference..  My opinion TIF is old school like TAM.  PDF is what most use today.  We've always used PDF.  Never been a fan of TIF.   Using some of Applied Products kept people living in the past much too long.  Welcome to the present.  LOL   :)

I'm with Bob - who uses TIF anymore?
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on February 08, 2018, 11:07:10 AM
Adobe is OK...it's just that it takes a lot longer to convert big scans...and it requires a pdf editing program to manage the scanned items in TAM (like taking out pages that were scanned with a file accidentally or "blank" pages that have a mark on them and get scanned anyway even tho the tolerance level is set to NOT copy...)...
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jeff Golas on June 05, 2018, 11:09:14 AM
Bumping this up - I'm in the scanner market now, the Windows 10 1709 update seems to have killed the driver for my 9080c. I've been fighting this thing for a while now so its time for new, even though the new one looks identical to the old one and probably has very little different lol.
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Jan Regnier on June 05, 2018, 11:41:16 AM
Jeff - our scanner was purchased 2011 (Canon DR-4010c)...I finally got the Windows 10 twain driver to install after I deleted all references to scanner. It was a struggle but it finally installed and works fine.
Title: Re: Need new scanner Windows 2010 Twain driver
Post by: Charlie Charbonneau on June 06, 2018, 02:39:43 PM
For what it's worth, the only thing we are barcode scanning at this point is incoming mail, which to be honest is diminishing by the month...   Most comes in via email or downloaded now a days.   Barcode scans are coming in via pdf not tif, but I DO install MODI on new stations for the few and far between errant tif files of old that haven't been purged yet.  I haven't had a problem installing MODI on Win10 units. 

As for Blank pages and other edits, we use PaperPort to stack and edit docs before drag and drop to TAM.