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Anybody have experience/recommendation for a reliable (hi-res) KVM switch?

One that handles two monitors, one mouse, one keyboard. At least two computers, but 3 or 4 would be even nicer.

Thanks.

#14

Helpline / Re: Applied DDos Outage

Last post by Jim Jensen - July 24, 2023, 04:07:33 PM

If we're out of power, we're down, of course (except for generator possibilities), but we now have cell-service backup for internet if our fiber optic service goes out. It's an extra $20 or so on our AT&T internet bill. Supposed to auto switch, just like a standby generator. That at least helps with the rare interent outage. Of course, that assume cell service is good and still up. We lost power at home after a storm, so internet/wifi was out too, of course. Power outage was big enough that the closest AT&T tower was out too and we had 1 bar of signal. Talk about old-school! No lights, no phones, no internet. We weren't sure what to do! Couldn't even hardly get text messages to go. Apparently that AT&T tower doesn't have a standby generator like the one behind my office does (Verizon). They used to keep a large portable (towable) generator here, but they installed a permanent one a few years ago.

#15

Helpline / Re: Need a QuickBooks guru ple...

Last post by DebAmstutz - July 24, 2023, 02:38:11 PM

Been fixing too many other things and forgot about this one. I don't like QB online and especially trying to keep TWO systems in balance. One on the HS side and the QB online side. Darn near impossible when accounting is not the ONLY thing I do. I have to get rid of most of the CSR stuff so I can concentrate on accounting. EVERYTHING takes more time in QB and I have issues with last month's checkbook reconciliation and payment to a company which will mean at least a half day to repair the "damage". I've been working on health commissions and it has taken an entire day's time to do what used to take 3 hours for the month's health commissions. AND I have another issue with HS not recognizing NEW commission after being told how HS uses inception (first written) date to determine a new transaction. It's not working with some travel policies that were written in April of this year. Grrrrrrrrr.

#16

Helpline / Re: Applied DDos Outage

Last post by Tom Fisher - July 24, 2023, 01:42:50 PM

Very few saas clouds have the infrastructure to deal with a major ddos attack like this. that's why services like cloudflare exist and they're pretty friggen awesome. +1 for AS dealing with this in probably the best possible manner.

#17

Helpline / Re: Need a QuickBooks guru ple...

Last post by Tom Fisher - July 24, 2023, 01:40:26 PM

I know it's a month later Deb. But did you figure out your QBO issue?

#18

Helpline / Re: Applied DDos Outage

Last post by Billy Welsh - July 21, 2023, 03:29:34 PM

There are much more knowledgeable nerds in here than me, but from my perspective it seems like this worked out reasonably well and as designed. And they are using it to tweak their setup for better performance in future attacks.

No downtime is ideal, but that is not realistic in any environment. Stuff happens, and the more complex the tech gets the more unpredictable the problems get. If we had been subjected to a DDoS attack when we were on TAM LAN but heavily dependent on local internet service for so much else, I can promise we would have been effectively down for much longer than 45 minutes.

#19

Helpline / Re: Applied DDos Outage

Last post by Charlie Charbonneau - July 21, 2023, 10:19:31 AM

I received the email as well. We were affected from about 2:45 until 5 p.m. It wasn't a complete no access to Epic deal. Some areas didn't work such as printing and accessing attachments. They came back online around 4ish but were sluggish for a bit.

We were hesitant to move away from LAN as well for the same reasons however when we had the ice storm and were out of the office for 4 days, and no Internet access for 6 days at the office, we needed a better backup working plan. So far in the 2-3 years we've been on Epic downtime has been minimal (not really much different than LAN downtimes) and well worth the change. Features and portability have allowed us to grow and expand our operations in ways we hadn't been able to with LAN.

#20

Helpline / Re: Applied DDos Outage

Last post by Ric - July 21, 2023, 09:44:30 AM

We were down for 45 minutes but the service was flaky the rest of the day.

Things were fine the next day.

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