Applied Users Forums

General Topics => Helpline => Topic started by: kayne7 on June 19, 2017, 12:19:13 PM

Title: USER [username] is currently validating the license. Please try again.
Post by: kayne7 on June 19, 2017, 12:19:13 PM
After Applied dropped the ball on us, after 20+ years of subscription, we finally just stopped paying for support for our LAN version of TAMS.

All ran smoothly for months until this came up. Does anyone have any ideas as to what this is? Did we "phone home"?
Title: Re: USER [username] is currently validating the license. Please try again.
Post by: DebAmstutz on June 19, 2017, 03:52:38 PM
Here is what Applied told me to do if/when it happens again (this happened awhile ago for us):

Go to whatever drive is labeled TAM Data - for us it is the H: drive. 
Open the TAM_exe folder
Delete ASUPDATE.FLG file.

You should be able to get into TAM after you do that.

I have not had to do that yet, but it may come in handy sometime.