TAM Version 10.5 ...... Don't Do IT

Started by Lori, September 24, 2010, 01:29:42 PM

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Ray Alvarez

We upgraded to 10.5 almost 2 weeks ago and we only had 1 problem.  That is, if you use the certificate prefills, you have to go back in and fix them or instead of prefilling the certificate information from the actual policy, it just writes "GENERAL POLICY" in the named insured field and fills in nothing else.  After that, everything, including the signature placement has worked fine.  We use form letters quite extensively with many, many calculations (IFs) and nobody has reported any problem.  While I do love to complain, I have nothing to complain about yet.
Ray Alvarez, AAI, AIS
Petschauer Insurance Agency
New York City
TAM 2014;
Exchange; Win2003 Server; 15 Users
Upload, Download/TS/CL/PL

Ian Blundell

Quote from: Jan Regnier on September 24, 2010, 05:53:13 PM
Quote from: Ian Blundell on September 24, 2010, 04:31:31 PM
I'm on 10.5 (up from 10.4) and there aren't any new bugs that I'm aware of.  We are a beta tester but don't check features/workflows that we don't use.

We aren't jumping through hoops or doing any special workflows updating apps or anything.  Most of the people here didn't even notice that we went from 10.4 to 10.5 - most of the features invloved Canadian forms.  The certs issue (allowing use of outdated ACORD forms didn't affect us since our procedures call for the latest version to be used always.

Ian - you don't have the CAuto issue?

No issues that we have come across.
Ian Blundell
BHB Insurance
35 users, TAM 10.7, Fax@vantage 7.2

Judy Means

We're 90% commercial.  If those BAP schedules got mixed up, the CSR's would literally kill me. 

I need to update from 8.5 now that I have our hardware all up to date.  Maybe I'll go to 10.4. 


Judy
Judy Means
West Texas Insurance Exchange, Inc.
Odessa, Texas
TAM8.5 and other goodies

Jeff Golas

Jeff Golas
Johnson, Kendall & Johnson, Inc. :: Newtown, PA
Epic Online w/CSR24
http://www.jkj.com

Lance Bateman

Quote from: Judy Means on September 27, 2010, 01:43:42 PM
We're 90% commercial.  If those BAP schedules got mixed up, the CSR's would literally kill me. 

I need to update from 8.5 now that I have our hardware all up to date.  Maybe I'll go to 10.4. 


Judy
Maybe conservative (what a label to apply to me???), but I have always taken the approach of not being on the leading edge of the releases since they started being so buggy (after 7.x), let others find the problems.  I'd agree 10.4 is the release to go to at this point.

GeorgeW

Not sure how big your agency is and how many accounting people you might have entering Journal Entries, but they are a problem on 10.4  If more than one person is entering JE's then only one of them will work, the other's lose their entry. A pain for us as we have a large accounting dept. in multiple offices.  This problem is supposed to be fixed on 10.5


Quote from: Judy Means on September 27, 2010, 01:43:42 PM
We're 90% commercial.  If those BAP schedules got mixed up, the CSR's would literally kill me. 

I need to update from 8.5 now that I have our hardware all up to date.  Maybe I'll go to 10.4. 


Judy
George Watson
AssuredPartners NL, Louisville, KY
Epic 2022 R2, MU2

Judy Means

George, 

We have about 25 employees, but I'm the only accounting person.   I do have some "helpers"  but I do all the journal entries. 

Thanks for the info.  I could use a real assistant, but I don't have that much I could turn over to keep one busy all day long, so I manage with the part time helper. 

Judy
Judy Means
West Texas Insurance Exchange, Inc.
Odessa, Texas
TAM8.5 and other goodies

KenH

Yesterday, I logged into Applied to download update fora an agency that wanted to go from 10.3 to 10.4 to get the updated Certs.  10.4 WAS NOT an option only 10.5. 
John 'Ken' Hughes

Judy Means

I wonder if you can ask for it particularly. 



Judy
Judy Means
West Texas Insurance Exchange, Inc.
Odessa, Texas
TAM8.5 and other goodies

Charlie Charbonneau

I looked for 10.4 at the beginning of the month and it was already gone... 10.5 was there but not 10.4... I guess if you snooze you lose...
Charlie Charbonneau
GBMB Insurance
San Antonio TX.

EPIC 2022, CSR24, Windows 2012 Hyper-V & 2016, Win10/11 Pro Stations, Sophos Anti-Virus.
.                .                 ..              ...

KenH

I went ahead and installed 10.5 last night, and things were very smooth today.  This is not a very heavy user of TAM, but I still have my finger's crossed.
John 'Ken' Hughes

Billy Welsh

Quote from: Rick Chisholm on September 24, 2010, 03:03:34 PM
I like patches... I prefer patches... I mean some of the applications running on - well let's say the AU server might be something like Apache 2.0.63.1_09 - and I'm happy when 2.0.63.1_14 comes out and addresses a small flaw in mod_rewrite.  I don't need the whole application reworked, just fix the problem or make a small improvement in some area.

I mean, address the little issues, PMRs whatever and release patches.  You can still have major releases, or service packs or patch roll-ups on occasion, but I tell you, small fixes are the way to go.

Am I the only one who received the e-mail from AS with the 10.5 "Maintenance Update" (i.e., a PATCH!!!)?
Billy Welsh
VP of Accounting
CableSouth Media, LLC dba SwyftConnect

brinkerdana

They did the "patch" on TAMOnline last Sunday.
Dana Brinkerhoff
Retired

Judy Means

Judy Means
West Texas Insurance Exchange, Inc.
Odessa, Texas
TAM8.5 and other goodies

Coral

Printing with the correct agency, if you had more than one in the system.
Coral Benton
Epic Online