Dual Screens Switched Around After Power Outage

Started by Jeff Zylstra, August 12, 2010, 12:38:56 PM

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Jeff Zylstra

I have one workstation that was somehow affected by the storm yesterday.  The power went out for a second, and when it came back, the screens were reversed.  This forces you to move the cursor on the left screen off the left side until it reappears on the right side of the right hand screen. 

The cables are correct that 1 is on the left and 2 on the right, but this causes the aforementioned cursor issue.  I've tried changing it in Ultramon and in Windows display properties, but nothing seems to work.  I'm wondering if somehow there is ATI Radeon software settings that got scrambled, but I can't find any other driver settings or software anywhere that may control this.  Anyone have any ideas?
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop

Robin Deatherage

I know you are looking for an actual fix, however as a workaround, I wonder if just switching the cables will make it happy? 

Another thought, does this workstation have a third (onboard) video card that you weren't using?  If so, do you think it somehow got enabled and the settings for it are messing with the other? 
Robin Deatherage, CIC
Chas. Lunsford Sons & Associates | Roanoke, VA
Applied Private Cloud Server; TAM 2014; Fax@vantage v9; Office 2010;
Applied Hosted Exchange; 3 Office Locations

KenH

I have seen this before.  Follow the following steps, cross your fingers, click you heels three times & good luck.

1) shut down the computer, diconnect monitor #2
2) restart the computer, adjust resolution on the single monitor if required
3) shutdown the computer, reconnect monitor #2
4) restart the computer, this is where the clicking your heels and crossing your fingers is a good idea.

Hopefully this will work for you  :)
John 'Ken' Hughes

Lori

I do believe that Ken's suggestion to : cross your fingers, click you heels three times & good luck.

is my standard practice when dealing with dual and now even triple monitors. Nightmares.

Jeff Zylstra

Quote from: Robin Deatherage on August 12, 2010, 12:55:40 PM
I know you are looking for an actual fix, however as a workaround, I wonder if just switching the cables will make it happy? 

Another thought, does this workstation have a third (onboard) video card that you weren't using?  If so, do you think it somehow got enabled and the settings for it are messing with the other? 

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop

Billy Welsh

I was going to suggest swapping the monitors.  Methinks Robin had the better idea ;)
Billy Welsh
VP of Accounting
CableSouth Media, LLC dba SwyftConnect

Robin Deatherage

Quote from: Jeff Zylstra on August 12, 2010, 04:00:58 PM

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
Confucius say, "Man who plays with dongle will lose his monitor" 
glad it's working
Robin Deatherage, CIC
Chas. Lunsford Sons & Associates | Roanoke, VA
Applied Private Cloud Server; TAM 2014; Fax@vantage v9; Office 2010;
Applied Hosted Exchange; 3 Office Locations

Jeff Zylstra

Quote from: Robin Deatherage on August 12, 2010, 04:52:09 PM
Quote from: Jeff Zylstra on August 12, 2010, 04:00:58 PM

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
Confucius say, "Man who plays with dongle will lose his monitor" 
glad it's working

Is that in your company handbook?  ;D
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop

Robin Deatherage

LOL!  It probably should be in the handbook.  Makes about as much sense as some of the crap that is in there. 
Robin Deatherage, CIC
Chas. Lunsford Sons & Associates | Roanoke, VA
Applied Private Cloud Server; TAM 2014; Fax@vantage v9; Office 2010;
Applied Hosted Exchange; 3 Office Locations

Jim Jensen

Quote from: Jeff Zylstra on August 13, 2010, 11:25:47 AM
Quote from: Robin Deatherage on August 12, 2010, 04:52:09 PM
Quote from: Jeff Zylstra on August 12, 2010, 04:00:58 PM

Thanks, Robin.  That's what I ended up doing since none of the changes that I was making really seemed to affect anything.  Apparently the cheap Chinese dongle to provide the 2 outputs has the monitor numbering wrong.  I'm guessing that someone switched them without telling me since it now seems to be working again.  I'm sure there's a Chinaman laughing his arse off at me right now.   ;D
Confucius say, "Man who plays with dongle will lose his monitor" 
glad it's working

Is that in your company handbook?  ;D

No, it's written on the bathroom stall wall...
Jim Jensen
CIC, CEO, CIO, COO, CFO, Producer, CSR, Claims Handler, janitor....whatever else.
Jensen Ford Insurance
Indianapolis