Author Topic: Claims download and AMS360  (Read 306 times)

0 Members and 1 Guest are viewing this topic.

Offline Alice Mooney

  • Moderator
  • Scalliwag
  • *****
  • Posts: 2514
  • Karma: +502/-2
Claims download and AMS360
« on: July 02, 2019, 09:01:25 am »
Is there a way to tell if a claim was manually entered as opposed to entered by claims download?  I can't tell, but I do not have AMS set up to accept claims download. I looked at our Ivans mailbox and they are all sitting there so I know they are not being processed. I have never asked any carrier to send them, but they do anyway.

I ran an open claims report and there's no "entered by" field in the report. There is in the claim detail, but not the report. So I would have to look at each open claim to see how it was entered.
Epic 2018 Online
1000+ users