Author Topic: Claims download and AMS360  (Read 109 times)

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Offline Alice Mooney

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Claims download and AMS360
« on: July 02, 2019, 09:01:25 am »
Is there a way to tell if a claim was manually entered as opposed to entered by claims download?  I can't tell, but I do not have AMS set up to accept claims download. I looked at our Ivans mailbox and they are all sitting there so I know they are not being processed. I have never asked any carrier to send them, but they do anyway.

I ran an open claims report and there's no "entered by" field in the report. There is in the claim detail, but not the report. So I would have to look at each open claim to see how it was entered.