Author Topic: Epic Online Access  (Read 335 times)

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Offline Alice Mooney

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Epic Online Access
« on: May 02, 2019, 08:31:22 am »
Can you guys access Epic online anywhere using a web browser, or is it like a terminal server session?

We insurance folks in AZ were not invited to the Epic demo a few weeks ago, and I'm just curious since we can access AMS anywhere. Was wondering if Epic is different.

Offline Joshua Conner

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Re: Epic Online Access
« Reply #1 on: May 02, 2019, 08:54:32 am »
They do have a new feature that you can request they turn on which is web browser access but its not fully functional like the app is.

Otherwise you install a program and you can access epic anywhere via a pc running windows.
Joshua Conner
Conner Insurance
Tam 2014 R2
12 Users on Tam 30 total
Epic 2016
25 Users on Epic
Former Vice President Indiana Applied User Group
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Offline Heather Reetz

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Re: Epic Online Access
« Reply #2 on: May 02, 2019, 11:38:52 am »
Josh, have you used the online version?  I thought of having it turned on for something like disaster planning if people couldn't access the office for some reason.  Is it worth it?
Heather Reetz
Yes, there really is a Kalamazoo!
50ish Users; 15 remote, Epic Cloud, 2016 Servers, Terminal Services w/RDP, 3CX VOIP, O365/Pro Plus, HP Wyse & Dell Thin Clients, iPads, iPhones

Offline Joshua Conner

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Re: Epic Online Access
« Reply #3 on: May 02, 2019, 12:59:55 pm »
I havent had it turned on for us I saw it at conference and couldnt find a use for it here in our office.  I also thought it upped the security risk as well. Which is another reason we haven't rolled it out yet.   

It seemed to work ok at conference and I heard one of them say it was mainly made to open up to the Mac world. 

I prefer stations accessing epic be corporately owned and managed so if I open up browser access that allows anything to login.
Joshua Conner
Conner Insurance
Tam 2014 R2
12 Users on Tam 30 total
Epic 2016
25 Users on Epic
Former Vice President Indiana Applied User Group
Webmaster http://www.appliedusergroup.com
Blog http://mylifewithtam.blogspot.com

Offline Heather Reetz

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Re: Epic Online Access
« Reply #4 on: May 02, 2019, 01:46:35 pm »
Thank you for the input.  I agree that it increases the security risk, like O365.   ::) 
Heather Reetz
Yes, there really is a Kalamazoo!
50ish Users; 15 remote, Epic Cloud, 2016 Servers, Terminal Services w/RDP, 3CX VOIP, O365/Pro Plus, HP Wyse & Dell Thin Clients, iPads, iPhones

Offline GeorgeW

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Re: Epic Online Access
« Reply #5 on: May 02, 2019, 01:51:35 pm »
We are still on Epic 2017, however, are testing Epic 2018 along with the browser access.  What works in the browser seems fine. However, there are many things that do not work. There is a document called "Applied Epic Browser Access" on their website that shows everything that doesn't work or has limited functionality.

With that said, even if everything worked, when we do finally upgrade to Epic 2018 I don't believe we will be making this available to many (if any) of the users.
George Watson
AssuredPartners NL, Louisville, KY
Epic Online 2017 R2 (MU3), 619 Licenses- 800+ Employees - 30+ offices

Offline Sherry Burrell

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Re: Epic Online Access
« Reply #6 on: May 02, 2019, 02:35:20 pm »
I have it turned on and have used it occasionally - when I didn't have my laptop, but did have a tablet or my phone and needed to see something. 

You can't attach anything in the web browser which makes it pretty useless for everyday work.
Sherry Burrell
Grimes Insurance & Financial Services
Epic Online w/CSR24, 9 users

Offline Alice Mooney

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Re: Epic Online Access
« Reply #7 on: May 06, 2019, 12:42:56 pm »
Thanks everyone for the info. Very helpful.

Does Epic provide two factor authentication? Or just one login to get in?

Offline Bob

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Re: Epic Online Access
« Reply #8 on: May 06, 2019, 01:52:09 pm »
Nexsure is a browser based AMS.  It uses a separate FTP app for drag/dropping attachments.   
Bob Connor
IT/Project Management/Accounting
Kosich Family Insurance Serv. LLC.
Nexsure Ver 3.x

Offline GeorgeW

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Re: Epic Online Access
« Reply #9 on: May 06, 2019, 03:32:02 pm »
Applied is currently working on two factor authentication using Okta I think with Epic 2019 when it comes out.
George Watson
AssuredPartners NL, Louisville, KY
Epic Online 2017 R2 (MU3), 619 Licenses- 800+ Employees - 30+ offices