Need new scanner Windows 2010 Twain driver

Started by Jan Regnier, February 01, 2018, 04:47:01 PM

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Jan Regnier

What scanners are you using with TAM (2016) with Windows 2010?  Our Canon ImageFORMULA DR-4010c does not have a Windows 2010 Twain driver so we are going to need to replace it.  Our IT person tried every conceivable combination of compatibility mode and drivers and it just is not Windows 2010 compatible.  Applied indicated the only requirement was it needs to be a Twain Driver (already know that) and Windows 2010 compatible...(sorta figured that)..
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Joshua Conner

What is all this windows 2010  its windows 10 I keep reading your posts and getting confused.  They stopped using years in windows xp so they wouldnt have to keep up with years which was 2002. 

Just like iphone they skipped 9 and went right to 10. 

Joshua Conner
Conner Insurance
Tam 2014 R2
Epic online with CSR24 and Salesforce Integration
39 Employees
Former Vice President Indiana Applied User Group
Webmaster http://www.appliedusergroup.com
Blog http://mylifewithtam.blogspot.com

Jan Regnier

Quote from: Joshua Conner on February 02, 2018, 08:57:24 AM
What is all this windows 2010  its windows 10 I keep reading your posts and getting confused.  They stopped using years in windows xp so they wouldnt have to keep up with years which was 2002. 

Just like iphone they skipped 9 and went right to 10.

Windows 10 PRO....Still trying to find my way around in it....so ....YES it is WINDOWS 10.  Now, answer the question.... :P
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Joshua Conner

I have a dr-2580c that is in the scrap pile it says it has a windows 10 driver.  Yours if you want it.  ;D
Joshua Conner
Conner Insurance
Tam 2014 R2
Epic online with CSR24 and Salesforce Integration
39 Employees
Former Vice President Indiana Applied User Group
Webmaster http://www.appliedusergroup.com
Blog http://mylifewithtam.blogspot.com

Jan Regnier

Thank for the offer.  We will get new...I just want to know brands and models everyone is using with Windows 10...
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Jeff Golas

Jeff Golas
Johnson, Kendall & Johnson, Inc. :: Newtown, PA
Epic Online w/CSR24
http://www.jkj.com

Jeff Zylstra

I'm still running Canon DR 2080 USB models!  But I'm also running Windows 7 Pro, which doesn't help you.  I had to make a minor tweak in the installation to get it to run, and even though the said it wouldn't work, they work fine.  That may be your case as well. 
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop

Jan Regnier

I am going to still work on this...I think we SHOULD be able to get it to work....
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Joshua Conner

Jeff let me know.

It is sitting next to a perfectly good kodak I40 that is also going to scrap.
Joshua Conner
Conner Insurance
Tam 2014 R2
Epic online with CSR24 and Salesforce Integration
39 Employees
Former Vice President Indiana Applied User Group
Webmaster http://www.appliedusergroup.com
Blog http://mylifewithtam.blogspot.com

Jeff Golas

See if theres any way you can estimate to ship...I'm interested (I want to use it at home to scan the piles of mail I have stuffed into drawers).
Jeff Golas
Johnson, Kendall & Johnson, Inc. :: Newtown, PA
Epic Online w/CSR24
http://www.jkj.com

Jan Regnier

OK....back in business!!  Finally got the scanner to install and updated the driver for Windows 10 and all seems to be working OK.

Do you scan as a PDF or TIF?  We always scanned as TIF the program we used to edit in TAM doesn't seem to work with Windows 10 (MS Sharepoint [2007]) - document imaging.  I changed to PDF but it takes longer but I am able to edit with the full version of Adobe Acrobat DC.  Also I have always scanned at 300dpi - anyone using lower dpi and still have it work OK in TAM?

Thanks.
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Bob

More preference..  My opinion TIF is old school like TAM.  PDF is what most use today.  We've always used PDF.  Never been a fan of TIF.   Using some of Applied Products kept people living in the past much too long.  Welcome to the present.  LOL   :)

Jan Regnier

;D - thanks...


Quote from: Bob on February 07, 2018, 03:34:47 PM
More preference..  My opinion TIF is old school like TAM.  PDF is what most use today.  We've always used PDF.  Never been a fan of TIF.   Using some of Applied Products kept people living in the past much too long.  Welcome to the present.  LOL   :)
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Jim Jensen

Quote from: Bob on February 07, 2018, 03:34:47 PM
More preference..  My opinion TIF is old school like TAM.  PDF is what most use today.  We've always used PDF.  Never been a fan of TIF.   Using some of Applied Products kept people living in the past much too long.  Welcome to the present.  LOL   :)

I'm with Bob - who uses TIF anymore?
Jim Jensen
CIC, CEO, CIO, COO, CFO, Producer, CSR, Claims Handler, janitor....whatever else.
Jensen Ford Insurance
Indianapolis

Jan Regnier

Adobe is OK...it's just that it takes a lot longer to convert big scans...and it requires a pdf editing program to manage the scanned items in TAM (like taking out pages that were scanned with a file accidentally or "blank" pages that have a mark on them and get scanned anyway even tho the tolerance level is set to NOT copy...)...
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Jeff Golas

Bumping this up - I'm in the scanner market now, the Windows 10 1709 update seems to have killed the driver for my 9080c. I've been fighting this thing for a while now so its time for new, even though the new one looks identical to the old one and probably has very little different lol.
Jeff Golas
Johnson, Kendall & Johnson, Inc. :: Newtown, PA
Epic Online w/CSR24
http://www.jkj.com

Jan Regnier

Jeff - our scanner was purchased 2011 (Canon DR-4010c)...I finally got the Windows 10 twain driver to install after I deleted all references to scanner. It was a struggle but it finally installed and works fine.
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Charlie Charbonneau

For what it's worth, the only thing we are barcode scanning at this point is incoming mail, which to be honest is diminishing by the month...   Most comes in via email or downloaded now a days.   Barcode scans are coming in via pdf not tif, but I DO install MODI on new stations for the few and far between errant tif files of old that haven't been purged yet.  I haven't had a problem installing MODI on Win10 units. 

As for Blank pages and other edits, we use PaperPort to stack and edit docs before drag and drop to TAM.
Charlie Charbonneau
GBMB Insurance
San Antonio TX.

EPIC 2022, CSR24, Windows 2012 Hyper-V & 2016, Win10/11 Pro Stations, Sophos Anti-Virus.
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