New Server & Symantec Endpoint AV Update - Problems :-)

[mblack]

Unfortunately I don't think that's going to work.  Saw that this morning.  The ICA Client is called within Chubb's system.  I've attached a print screen of the error.

[Mark]

Gotchya.  I would definitely call Chubb.  You are probably not the only agency with this problem.

[mblack]

Well the culprit was .... our Sonicwall!  A settign was off which sure did cause some issues.

Thanks for all the help.  I sure appreciated it!

[Bob]

Hi Margaret! 

[Jeff Zylstra]

Well the culprit was .... our Sonicwall!  A settign was off which sure did cause some issues.

Thanks for all the help.  I sure appreciated it!

Please tell me that there was at least something in the router log that said it was blocking things?  I've had it where it would block something, but I hadn't checked the box to report that type of thing because it wasn't very clear on what it was reporting on.  I'm not real impressed on SonicWall's logging and/or reporting.  Either it's too intrusive or bothersome, or things that should ALWAYS be reported (like a blocked access attempt), aren't reported. 

[Charlie Charbonneau]

Inquiring minds want to know, what was the offending SW doing? or not doing?

[mblack]

Check with our techs, in a nutshell, on the SonicWall, under zones for LAN, needed to disable some of the auto blocking options. Once this was done, all returned to normal on our network with the internet.

[Charlie Charbonneau]

Ahhh Thanks Margaret!