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It's official...

Started by Alice Mooney, January 07, 2014, 10:07:14 AM

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Alice Mooney

I am no longer in the IT department.  I now work for insurance. This is a good thing and I'm looking forward to actively contributing instead of just recommending. Since there's no longer an agency management system that requires inside technical support, I am free to help insurance focus on such things like procedures/workflows so they can hold the users accountable and eventually pass audits with flying colors; be involved in projects from the beginning instead of towards the end when IT got involved; and many more things and whatever else they need.
New year - "new" job. Very exciting!
Wish me luck!!
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1000+ users

Mark

Good luck!  Sounds a bit less frustrating for you!
Mark Piontek, MBA
Director of Information Systems
BS in Information Systems Security

Jan Regnier

Good Luck, Alice....  Happy you will be doing what you find more productive! It's much better to guide it from the beginning rather than shoveling up the crap from the end!  ;D
Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

Bloody Jack Kidd

Sysadmin - Parallel42

Jeff Zylstra

Fantastic! It sounds like these people will be nicer to you and appreciate you more.    I'm so happy for you! 
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop

brinkerdana

Best of luck, Alice.  Sounds like a much better position with less frustration.

Dana Brinkerhoff
Retired

GeorgeW

Since you say the management system requires no inside technical support, do all the users contact Vertafore themselves?
George Watson
AssuredPartners NL, Louisville, KY
Epic 2022 R2, MU2

Alice Mooney

Quote from: GeorgeW on January 07, 2014, 02:26:36 PM
Since you say the management system requires no inside technical support, do all the users contact Vertafore themselves?
They still contact AAA Support, and they contact Vertafore if they determine it's a connection issue. If it's determined to be a training/security access issue, it's turned over to the users manager.
What I meant was that I'm no longer needed to monitor the downloads, install TAM updates/upgrades, make sure the backups are working, etc.
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Alice Mooney

Thanks everyone!
Now I get the opportunity to do what I was made to do and know I'm good at.  That doesn't happen to everyone in their lifetime and I'm very grateful.  It was a complete pay-grade slide so it seems we all got what we wanted out of this move.

If anyone...and I mean anyone here..."hears" me complaining 6 months from now, please remind me of this   ::)  lol
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1000+ users

Mark

Quote from: Alice on January 07, 2014, 04:24:47 PM
If anyone...and I mean anyone here..."hears" me complaining 6 months from now, please remind me of this   ::)  lol

Noted! ;)  8)  ;D
Mark Piontek, MBA
Director of Information Systems
BS in Information Systems Security

Hans Manhave

Congrats Alice!   ;D   You mean there is life after TAM?

I'm setting a calendar action item to watch for the six month span.
Fantasy is more important than knowledge, because knowledge has its boundaries - Albert Einstein

Bob

Congrats hopefully a better experience!  :)

DebAmstutz

Late with congratulations but the wish is still sincere!  Glad you can work the way you have been wanting to work!

(I've been snowed in since Sunday-county plow cleared one lane on my road last night, finally.)
Deb Amstutz
Back in the TAM saddle again

Alice Mooney

Not late, Deb, and thank you!

I'll take all the good lucks and well wishes any time.  ;)
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1000+ users

Jeff Zylstra

Quote from: Alice on January 08, 2014, 09:16:17 PM
Not late, Deb, and thank you!

I'll take all the good lucks and well wishes any time.  ;)

Just gave you an "extra" karma point to send you along your way to everlasting bliss and happiness!  OK.  A little BS there, but you have paid your dues and deserve all you can get.   ;)
"We hang the petty thieves, and appoint the great ones to public office"  -  Aesop