gotomypc missing?

[Lynne Desrochers]

I have a user who suddenly has gotomypc missing from her computer. She used it two days ago and now it's gone. I don't see anything in the recycle bin or in the anti-virus logs? Has anyone come across this? Any thoughts?

[Mark]

Gone from add/remove programs as well? What about under services?

Sent from my super old phone using Tapatalk 2. I can't even run the latest version!

[Hans Manhave]

Today all the files were missing from my personal folder.  Not the subfolders, they were still there but all those that were not in such folder.  I restored from a previous day backup as last night's back up didn't have it either, it was lost before that backup ran.  I searched the system and didn't find copies of it anywhere.  Very weird.

[Lynne Desrochers]

Gone from add/remove programs and nothing under services....

[Lynne Desrochers]

Flag waving american, now I'm concerned... 

[Mark]

Are you able to reinstall it?

Before trying that, is it anywhere in mscnofig?

[Lynne Desrochers]

Did not see it in msconfig, able to reinstall, running a scan and malwarebytes on it right now.

[Mark]

That's interesting.  I did have an issue a few months ago where I came in and one of our Windows 7 laptops was no longer a member of the domain.  the domain account was still in AD, but the laptop was missing everything and most all applications no longer worked.  It was a recently reinstalled instance of 7, too.  I think I had to reinstall it again.

This has my interest, so please post if you learn anything more!

I'd also check for new local accounts..

[Lynne Desrochers]

This is a windows XP, (yes I will get around to replacing it). No new local accounts added, nothing showed up on any of the scans.
I guess it's just wait an see if it happens again...