Getting signatures into TAM

Started by DebAmstutz, September 04, 2013, 10:57:06 AM

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DebAmstutz

Where are the instructions for getting a producer signature into TAM on one's own instead of paying ASCnet to do so?  I'd like to try it, and have been searching for the instructions and have not found them yet.

Thank you!
Deb Amstutz
Missing TAM 5 days a week

Robin Deatherage

Hi Deb.  You have to save the image as a .PCX file.  If you need software to convert it to a .PCX you can download something like IrfanView for free.  Once you have it croppped down to the proper size and saved as a .PCX then just save the file in your G:APPS\PCX (if not G: whatever location is appropriate for your network.)  Then just go through the signature setup steps like normal.
Robin Deatherage, CIC
Chas. Lunsford Sons & Associates | Roanoke, VA
Applied Private Cloud Server; TAM 2014; Fax@vantage v9; Office 2010;
Applied Hosted Exchange; 3 Office Locations

Jan Regnier

#2
Deb,

Signature setup instructions are under HELP on Homebase in case you need them.

I had everyone put their signature on a piece of paper - then scanned the signatures and saved.
I just worked with one until I had the look and size I wanted.  It's been a while since I have done that so I don't remember which program I used.



Jan Regnier
jan.regnier@meyersglaros.com
Meyers Glaros Group, Merrillville, IN 26 Users
EPIC 2020, Office 365, Indio

GeorgeW

I have always used Infranview both in TAM and Epic.
George Watson
AssuredPartners NL, Louisville, KY
Epic 2022 R2, MU2

Conan_Ward

policy support handles these now, we get someone to convert them inhouse, its just a matter of print the pdf we send, sign it, print the names, send it back and a policy tech will get them converted and will contact back with the pcx files. We'll even help set up the utility for ya if you want.

usually it can take up to 24 hours for this since the actuall conversion of the pdf into the individual pcx files is done by another department, but i've seen it done in as little as an hour or two.

So, if you want to save the work, just bug policy (or me) and we can do it all for you.
Former TAM support, P&C licensed in Maryland, LFW

Mark

Funny.  I thought ASCnet charged for this service.
Mark Piontek, MBA
Director of Information Systems
BS in Information Systems Security

DebAmstutz

Thanks, Conan!  That's good to know!
Deb Amstutz
Missing TAM 5 days a week

DebAmstutz

Yes, ASCnet does offer a signature scan service for $34.95 each for members.  It's $209.95 for non-members.
Deb Amstutz
Missing TAM 5 days a week

Mark

I forgot that was mentioned in the first post.
Mark Piontek, MBA
Director of Information Systems
BS in Information Systems Security

Conan_Ward

I thought they quit doing it, either way, its an easy ticket to resolve for support, and its free* and it makes someone else do most of the work. :)



*as long as you're on support...
Former TAM support, P&C licensed in Maryland, LFW

Mark

Quote from: Conan_Ward on September 04, 2013, 04:53:00 PM
... it makes someone else do most of the work. :)

I like this part.  Wonder what else I could delegate that way... ;)
Mark Piontek, MBA
Director of Information Systems
BS in Information Systems Security