Zurich website error (Java?)

Started by Bobby Gurba, March 15, 2010, 01:39:48 PM

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Bobby Gurba

Just got off the phone with the help desk and this is what I have found out...

If your using IE8, go to Compatibility View Settings and check the 'Display all websites in Compatibility view' box.
Close down all windows.
Reopen IE8 and it *should work.

That is directly from the guy @ the help desk. When I did those steps, it did actually work for me on the computer that I was on. When I went to another computer to try the same thing, it did not work.

I also just tested to see if it would work in Chrome using the IE-based-tab extension, and surprisingly enough it works!!!

I'm not really sure if the above two steps are solutions more than they are band-aides...but if you need to get it working quick they are definitely good options.
Bobby Gurba
Information Technology Specialist
60 users. TAM 10.3. Fax @vantage 6.2

Jeff Golas

If you have the Google toolbar enabled, try disabling that and see if it helps. I found it messing with Selective the past few days.

Also, I try to add all the carriers core domains to the trusted list in IE to help with compatibility and these types of things.

Last but not least, remove any older versions of Java you have. You may have several.
Jeff Golas
Johnson, Kendall & Johnson, Inc. :: Newtown, PA
Epic Online w/CSR24
http://www.jkj.com

Bloody Jack Kidd

toolbars are the devil's work!  Esp. anything from conduit.com - the roll-yer-own toolbar people.
Sysadmin - Parallel42